J.D. Power names top hotel management companies for guest satisfaction

Davidson Hospitality Group and Dimension Hospitality tied for the top spot, though the study shows all operators could improve in modernization and technology.

By Jenna Walters • Sept. 8, 2023

Taylor Swift tour boosts US hotel room revenue by $208M

Eras Tour stops such as Pittsburgh and Nashville saw RevPAR double thanks to the “Swift Lift.”

By Michele Laufik • Sept. 5, 2023

US travel and tourism to see jobs, GDP contribution growth: WTTC

Fueled by a resurgence in international visitors, the sector's GDP contribution is expected to reach $2.2 trillion in 2023, though economic factors could impact the growth rate.

By Jenna Walters • Aug. 30, 2023

How hotels are wooing pet owners after a COVID ownership surge

One in 5 U.S. households adopted a pet during the pandemic. Now those households are traveling again — often with their four-legged friend in tow.

By Noelle Mateer • Aug. 28, 2023

Manhattan lodging market growth slows in first half of 2023: PwC

Stagnant business transient demand and heightened international travel contributed to a decline in year-over-year performance growth.

By Jenna Walters • Aug. 24, 2023

LA led US in July events volume as industry shifts away from talk of recovery

Despite ongoing hotel strikes, the city remained a stronghold for group performance overall, according to Knowland CEO Jeff Bzdawka.

By Noelle Mateer • Aug. 23, 2023

Las Vegas hotels gear up for venue openings, sporting events

Hotels are preparing for an influx of tourists in the coming months — though some on the Strip have been tight-lipped about the soon-to-open Sphere.

By Jenna Walters • Aug. 23, 2023

Travelers prefer to plan, book through online travel agencies: Expedia

The integration of generative AI by several prominent OTAs continues to widen the technology gap between online travel providers and hotels.

By Jenna Walters • Aug. 21, 2023

Short-term rentals gain ground as hotel RevPAR, occupancy slip: CBRE

According to a report, U.S. hotel demand growth declined 1.5% in June, while short-term rental demand rose 14.3%.

By Michele Laufik • Aug. 21, 2023

Business travel to recover to pre-pandemic levels in 2024: GBTA

Global business travel is expected to hit $1.4 trillion in 2024, boosting business travelers’ lodging spend and hotels’ global ADRs.

By Noelle Mateer • Aug. 16, 2023

US travelers want discounts, flexibility from rewards programs: Barclays

In the face of economic uncertainty, travelers are using credit cards strategically to finance their plans, according to a new report.

By Michele Laufik • Aug. 14, 2023

Holiday Inn Club Vacations courts multigenerational travelers with latest Florida expansion

The Residences at Orange Lake Resort in Orlando will include six-bedroom homes that sleep up to 20 guests as renewed interest in timeshares takes hold.

By Michele Laufik • Aug. 11, 2023

US hotel industry growth slows in Q2: CBRE

Declining occupancy and slowing RevPAR growth signal the normalization of hotel performance.

By Michele Laufik • Aug. 7, 2023

‘Every single pain point will be removed’: McKinsey experts on the hotel of the future

Hotels will use data to offer customized guest experiences, while hotel companies will pursue sustainability goals and talent retention.

By Noelle Mateer • Aug. 1, 2023

Wyndham CIO on how mobile tipping can boost guest, employee satisfaction

In addition to expanding its partnership with Béné, which provides personalized QR codes for tipping housekeepers, the hotel company is exploring an enterprise solution with Canary Technologies.

By Jenna Walters • July 17, 2023

US hotel room rate growth expected to slow in H2 2023

Typically strong vacation destinations like Florida are in the bottom for price growth across the year.

By Michele Laufik • July 13, 2023

Google wins over generative AI for trip planning: survey

Tools such as ChatGPT need to earn travelers’ trust before reliance on search engines wanes.

By Michele Laufik • July 5, 2023

Hotel leaders on leisure, business demand trends

Executives from IHG, RLJ Lodging Trust and Sonesta discussed travel demand trends at AHLA and Hotel Management’s inaugural Hospitality Show.

By Jenna Walters • June 29, 2023

How hotels are embracing the “sleep tourism” trend

Hotels are offering everything from smart mattresses to doctor consultations to attract wellness-oriented guests.

By Noelle Mateer • June 22, 2023

Business, group travel to lead hotel demand growth in 2023: report

STR and Tourism Economics increased ADR and RevPAR predictions for their updated 2023 U.S. hotel forecast, but they also noted shifting macroeconomic conditions could pose a threat to hotels.

By Jenna Walters • June 12, 2023

Hotel occupancy, ADR growth expected to slow: PwC

After a strong start to the year, PwC predicts uncertain macroeconomic conditions will slow travel demand and, in turn, impact hotel performance for the remainder of 2023.

By Jenna Walters • May 30, 2023

Corporate travel returning at slower pace than leisure: Deloitte

While business trip volume is up, corporate travel managers face higher hotel prices, tougher supplier negotiations and sustainability mandates.

By Michele Laufik • May 26, 2023

US hotel industry supports 8.3M jobs: AHLA

Though total business sales supported by hotels surpassed pre-pandemic levels last year, hotels are still recouping lost jobs.

By Michele Laufik • May 22, 2023

Travelers want to cut accommodation costs — but will pay more for flexibility

According to a Morning Consult report, travelers are booking farther in advance and opting for vacation rentals to save money. However, they'll swing for hotels that offer free cancellations.

By Jenna Walters • May 15, 2023

Travel is a top spending category for U.S. consumers: McKinsey

Despite some economic uncertainty, consumers continue to prioritize travel and are willing to spend more to do so.

By Michele Laufik • May 4, 2023