Technology


  • TechForce Robotics' TIM-E robot in a hotel.
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    Retrieved from TechForce Robotics on February 25, 2026
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    6 emerging hotel tech solutions that impacted hospitality in H1 2026

    From back-of-house robot assistants to artificial intelligence-powered HVAC systems, these technologies are having an influence on the industry.

    By July 9, 2026
  • A image of Mews Founder Richard Valtr and CEO Matt Welle
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    Courtesy of Mews
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    Mews lays off 15% of staff in pivot to ‘AI-native’ future

    The decision was a “difficult” one and is reflective of the current AI landscape in hospitality, founder Richard Valtr shared on LinkedIn.

    By July 8, 2026
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    Getty Images
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    Hotel Tech-in: The dual-strategy loyalty product producing instant rewards

    Using artificial intelligence and behavioral data, Laasie provides travelers with a highly personalized hotel loyalty experience that drives returns for owners.

    By June 30, 2026
  • A modern hotel lobby with floor-to-ceiling windows, contemporary furniture, and travelers engaged in various activities.
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    Permission granted by Rezolve Ai / Artlist.io
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    Sponsored by Rezolve Ai

    The hotels AI recommends are not necessarily the best. They are the ones that showed up.

    AI discovery is reshaping hospitality. Early movers are building unbeatable advantages right now.

    By Rezolve Ai • June 29, 2026
  • Woman paying on smartphone in hotel room
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    Getty Images
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    Travelers are game for AI discovery but want to keep agency

    Even as comfort with AI grows, consumers still express a desire for control over the process and are more willing to collaborate with AI than completely hand over the reins.

    By Kristen Doerer • June 26, 2026
  • Two blue chairs in the corner of a hotel room.
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    Courtesy of Marriott International
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    Hotel deal activity slows, with capital focusing on luxury, wellness

    Buyers are focused on the upper end of the market, with upscale, upper upscale and luxury assets comprising 73% of deals over the last six months, per PwC’s U.S. midyear outlook.

    By June 25, 2026
  • Choice Hotels International headquarters at the Pike & Rose development in North Bethesda, Maryland.
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    Courtesy of Choice Hotels International
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    Q&A

    Inside Choice Hotels’ next phase of technology innovation

    Choice Chief Data, AI and Technology Officer Anna Scozzafava shares how the company is deploying artificial intelligence to create value for both owners and guests.

    By June 24, 2026
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    Courtesy of Hilton
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    Workers prefer a human-centered approach, still anxious about AI: Hilton

    A new report examines how hospitality-inspired leadership, community, mentorship and purpose drive retention and performance in the workplace.

    By June 23, 2026
  • A group of executives sits on stage at the NYU International Hospitality Investment Forum in New York City.
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    Jenna Graber, Hotel Dive/Hotel Dive
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    Top takeaways from 2026’s NYU International Hospitality Investment Forum

    At the annual investor conference, hotel leaders talked travel demand, the future of artificial intelligence and their predictions for the rest of the year.

    By June 17, 2026
  • A traveler uses Marriott's new Ask Bonvoy hotel search tool.
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    Retrieved from Marriott International on June 17, 2026
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    Marriott debuts AI-powered hotel search tool Ask Bonvoy

    The natural language search experience for travelers debuts as Marriott carries out a broader enterprisewide artificial intelligence deployment strategy.

    By June 17, 2026
  • AI tool mockup
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    Permission granted by Lighthouse
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    Sponsored by Lighthouse

    Your revenue team doesn’t have a data problem

    The revenue leak isn't your data. It's the gap between knowing and deciding.

    By Juanjo Rodriguez • June 15, 2026
  • Woman sitting at airport on her phone
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    Artlist.io / Rezolve Ai

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    Sponsored by Rezolve Ai

    AI Is becoming the new front door to hospitality discovery

    Travelers are asking ChatGPT and Gemini where to stay. Is your brand part of the conversation?

    June 15, 2026
  • A image of Mews Founder Richard Valtr and CEO Matt Welle
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    Courtesy of Mews
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    Q&A

    Mews founder on how AI can deepen human connection at hotels

    Richard Valtr believes the human aspect of hospitality can be preserved — and even strengthened — through the strategic use and implementation of artificial intelligence.

    By June 11, 2026
  • A headshot of Tony Pallas
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    Courtesy of Choice Hotels International
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    Choice Hotels names Tony Pallas chief technology officer

    The appointment comes after Choice partnered with AWS on an enterprisewide artificial intelligence deployment and debuted a slate of AI-powered tools.

    By June 8, 2026
  • Picture of Hapi's new CEO Jeff Bzdawka
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    Permission granted by Hapi
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    Q&A

    Hapi CEO shares how hotels can go from ‘AI-ready’ to ‘AI-enabled’

    Jeff Bzdawka on why AI only works with the right data set and the importance of aligning the tech with business needs.

    By June 8, 2026
  • A screenshot of a conversation with Priceline's AI assistant Penny
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    Retrieved from Priceline.
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    Where Priceline wants to take travel booking with agentic AI

    Online travel companies are racing to go agentic. While some brands are focusing on customer support, others are focusing on search discovery. Priceline's agentic assistant Penny works to do both.

    By Kristen Doerer • June 5, 2026
  • IHG Chat GPT app functioning
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    Courtesy of IHG Hotels & Resorts
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    IHG Hotels & Resorts launches ChatGPT app

    The artificial intelligence chatbot aims to make it easier for travelers to find IHG hotels and book their stays.

    By June 4, 2026
  • A group of executives sits on stage at the NYU International Hospitality Investment Forum in New York City.
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    Jenna Graber, Hotel Dive/Hotel Dive
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    Hotel CEOs talk the economy, travel demand and AI at NYU IHIF 2026

    Leaders from Hilton, Hyatt, Accor and more discussed international travel ahead of the FIFA World Cup and how technology could impact hotel operations at NYU’s International Hospitality Investment Forum.

    By June 3, 2026
  • An image of Matt Welle, Mews CEO; Leah Rankin, chief product officer at SiteMinder; and Richard Valtr, Mews Founder.
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    Courtesy of Mews
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    Mews, SiteMinder partner on hotel distribution solution

    The Mews Channel Manager powered by SiteMinder brings together “pricing, distribution and performance all in one place,” said Mews Founder Richard Valtr.

    By May 29, 2026
  • An exterior view of Magic Moment Resort & Kids Club in Kissimmee, Florida.
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    Courtesy of Wyndham Hotels & Resorts
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    Hotel Tech-in: The AI concierge leveling up human-led hospitality

    Magic Moment Resort & Kids Club, a Dazzler Select by Wyndham property, is partnering with Worldie AI to enhance the guest experience and emphasize in-person hospitality. 

    By May 27, 2026
  • A guest checks in at a hotel.
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    Getty Images
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    Opinion

    To protect profits, hotels must scale IT infrastructure

    By upgrading to stronger, more resource-efficient infrastructure, hotels can power the artificial intelligence initiatives that will protect their profitability today, writes Kevin Cochrane, chief marketing officer at Vultr.

    By Kevin Cochrane • May 22, 2026
  • Robotic hand reaches out to touch human hand
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    Oli Scarff via Getty Images
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    Nearly all hoteliers use AI, but some experiences should be human-led: Mews

    As more hoteliers embrace artificial intelligence, revenue is emerging as their next priority, ahead of efficiency or cost reduction, per a new survey.

    By May 21, 2026
  • TikTok app on an Apple iPhone on Aug 7., 2020 in Washington, DC
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    Drew Angerer via Getty Images
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    TikTok looks beyond brand discovery with travel booking and more

    The new TikTok Go travel offering will enable users to find and book travel without needing to leave the app.

    By Peter Adams • May 19, 2026
  • a headshot of executive Naveen Manga
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    Permission granted by Marriott International
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    Marriott CIO talks enterprisewide AI deployment strategy

    Global Chief Information Officer Naveen Manga said during a virtual event that 2026 is “a year for scale,” as the company continues a multiyear technology transformation with “ambition and caution.”

    By May 18, 2026
  • Woman pictured
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    Permission granted by Ira Vouk
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    Q&A

    The new alliance uniting the hotel industry’s efforts around artificial intelligence

    Hotel technology expert Ira Vouk formed the AI Hospitality Alliance in part to help solve fragmentation and spur innovation across the hotel industry.

    By May 12, 2026