Choice Hotels CIO talks future of hospitality tech

Brian Kirkland shares how generative AI will drive efficiencies across the “drastically evolving” hotel industry amid the company’s 10th annual tech innovation summit.

By Jenna Graber • April 10, 2025

How to apply e-commerce tactics to get guests to ‘book now’

Discover the must-have features your booking engine needs to convert more guests and maximize revenue.

April 7, 2025

SiteMinder powers real-time pricing strategy for hoteliers

Dynamic Revenue Plus from SiteMinder is changing the game for hotel revenue optimization.

By Dean Elphick • April 7, 2025

Expedia pursues agentic, generative AI with caution

Leadership balances innovation with speed, scalability and costs while boosting employee engagement via an internal “playground.”

By Lindsey Wilkinson • April 4, 2025

Accor’s Sofitel launches first TikTok marketing campaign

With its “Sofitel Encounters” video series, the luxury brand joins other hotel players using the social media platform to connect with younger generations.

By Jenna Graber • March 27, 2025

Hotel Tech-in: The music app soundtracking hotel guest experiences

Accor tapped the Swedish company Soundtrack, formerly known as Spotify for Business, to supply music across its hotels, restaurants, spas, bars and more.

By Noelle Mateer • March 25, 2025

SiteMinder addresses channel optimization challenges for hoteliers

Discover how SiteMinder is helping to solve channel optimization challenges for hoteliers worldwide.

By Dean Elphick • March 10, 2025

How hotels can cut energy costs — without cutting quality

Implementing on-site thermal energy storage could help hotels lower their electricity bills significantly, per the director of commercial operations at Nostromo Energy.

By Doug Poffinbarger • Feb. 27, 2025

Solving shower installation challenges in hospitality construction

Tile Redi's innovative solutions provide a leakproof, efficient, and customizable alternative to traditional methods of shower installation.

Feb. 24, 2025

Hotel Tech-in: The AI agent fielding front desk calls

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings.

By Noelle Mateer • Feb. 21, 2025

Hotel industry forecast 2025: development, labor, F&B and more

Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything from the regulatory environment to traveler preferences.

By Noelle Mateer , Jenna Graber • Jan. 31, 2025

Hotel Tech-in: The AI-powered platform connecting hotel owners and lenders

Launched at this year’s Americas Lodging Investment Summit, Bridge’s digital offering memorandum tool aims to make cumbersome document creation easier for small- and mid-sized hotel developers.

By Noelle Mateer • Jan. 31, 2025

Top advice for hospitality industry leaders in 2025

Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.

By Jenna Graber • Jan. 9, 2025

6 hospitality industry trends to watch in 2025

Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.

By Noelle Mateer , Jenna Graber • Jan. 6, 2025

6 emerging hotel tech solutions that impacted hospitality in H2 2024

From robotic massages to odor-fighting air filters, these innovations are leading a new wave of hotel technology trends.

By Noelle Mateer • Jan. 3, 2025

Hotel Tech-in: The water filtration system reducing plastic waste

The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.

By Jenna Graber • Dec. 19, 2024

Grubhub now delivers to over 2K Hilton hotels

The third-party delivery service began working with Hilton in 2023 and now delivers food, groceries and convenience items across several brands.

By Julie Littman • Dec. 11, 2024

10 notable hospitality executive interviews from 2024

Throughout the year, experts from IHG, Hyatt, Accor and more talked development, sustainability and travel trends, sharing what drove hotel industry growth throughout the year.

By Jenna Graber • Dec. 10, 2024

4 ways data can improve the hospitality industry in 2025

Data is key to tackling operational challenges, human resource management, globalization and overtourism.

By Alan Young • Dec. 2, 2024

Hotel Tech-in: An ROI calculator for green renovations

Hotels often need to make a business case for retrofits and renovations that would reduce their emissions. Schneider Electric designed a calculator to make it easier for them to do that.

By Noelle Mateer • Nov. 26, 2024

Marriott’s Renaissance brand debuts locally sourced digital marketplace

The global platform, R Finds, aims to create meaningful experiences for guests, who increasingly seek engagement with the culture of their destination.

By Jenna Graber • Nov. 20, 2024

Expedia Group boosts app user experience, loyalty offerings

The travel booking app now uses AI to summarize reviews and offer customers detailed property information.

By Bryan Wassel • Nov. 13, 2024

Fresh air, happy guests: Unlocking the benefits of smart IAQ for hotels

Hotels looking to create a welcoming environment, don’t forget the importance of indoor air quality.

Nov. 11, 2024

Top hospitality industry takeaways from 2024’s Lodging Conference

At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.

By Jenna Graber • Oct. 31, 2024

How to harness data to create personalized hotel stays

Data-driven insights can help hotels anticipate guests' needs to create unique and memorable stays.

By Adam Ortman • Oct. 25, 2024