Global business travel at near-full recovery, though challenges persist

More industry professionals traveled for in-person meetings and conferences this year than last, but tight travel budgets remain a barrier, a GBTA poll shows.

By Jenna Walters • Nov. 1, 2023

Hotels will promote ‘moments of awe’ and connection in 2024: report

Travelers will seek transformational and out-of-the-ordinary experiences, Design Hotels’ inaugural Further Forecast found.

By Michele Laufik • Oct. 30, 2023

Westin unveils wellness-focused hotel in DC

The Marriott property offers guests specialized sleeping amenities, health food options and the largest hotel fitness studio in the city.

By Noelle Mateer • Oct. 27, 2023

Hyatt leads hotel apps for guest satisfaction: J.D. Power

Hotel apps performed best in user satisfaction compared to other digital travel tools like rental car apps and airline websites.

By Jenna Walters • Oct. 19, 2023

Consumers will prioritize travel in 2024 even as COVID savings dwindle: CBRE

Despite slowing RevPAR growth, CBRE raised its 2023/2024 outlook. 

By Michele Laufik • Oct. 13, 2023

8 hotel conferences to attend in 2024

From innovative hotel marketing strategies and technology developments to staffing solutions and sustainability initiatives, there is no shortage of hospitality industry trends for hoteliers to discuss at these top hospitality events.

By Jenna Walters • Oct. 10, 2023

Hilton says ‘rest and relaxation’ biggest trend for 2024

The hotel company reported increased interest in sleep tourism, as well as growing demand for unique cultural experiences, as guests express a willingness to spend more on leisure travel.

By Noelle Mateer • Oct. 9, 2023

Is food delivery the new hotel room service?

In the wake of the pandemic, Americans grew more comfortable ordering food via mobile apps. Now, hotels are encouraging the habit by partnering with food delivery services.

By Noelle Mateer • Oct. 5, 2023

What do luxury travelers want? Great customer service.

For hotel guests, staying somewhere upscale isn’t as important as feeling comfortable and relaxed, according to research by Morning Consult.

By Noelle Mateer • Oct. 5, 2023

Double-digit growth in global hotel occupancy expected for Q4

Large-scale events such as Beyoncé’s Renaissance World Tour and the Rugby World Cup have contributed to boosts in occupancy and demand.

By Michele Laufik • Oct. 4, 2023

Choice, Grubhub partner to bring food delivery to 500 hotels

Guests at participating hotels will be able to order from off-premise restaurants as third-party food delivery becomes increasingly popular at hotels.

By Jenna Walters • Sept. 27, 2023

Travelers prefer chain hotels, even as rentals gain ground: report

Vacation rental usage peaked this summer, but the sector experiences tougher shoulder seasons than hotels do, according to Morning Consult.

By Noelle Mateer • Sept. 26, 2023

Sports Illustrated Resorts to open in college towns

The first of the new sports-centric resorts will open in Tuscaloosa, Alabama in 2025.

By Noelle Mateer • Sept. 21, 2023

How Airbnb is using its marketing to transcend local rental restrictions

As New York City tightens the belt on short-term rentals, the disruptor company’s global ad campaign touts its benefits over conventional hotels.

By Aaron Baar • Sept. 18, 2023

Margaritaville hotels mourn, push forward after Jimmy Buffett’s death

Even without its celebrity founder at the helm, the hospitality brand continues to grow and evolve.

By Noelle Mateer • Sept. 13, 2023

J.D. Power names top hotel management companies for guest satisfaction

Davidson Hospitality Group and Dimension Hospitality tied for the top spot, though the study shows all operators could improve in modernization and technology.

By Jenna Walters • Sept. 8, 2023

Taylor Swift tour boosts US hotel room revenue by $208M

Eras Tour stops such as Pittsburgh and Nashville saw RevPAR double thanks to the “Swift Lift.”

By Michele Laufik • Sept. 5, 2023

US travel and tourism to see jobs, GDP contribution growth: WTTC

Fueled by a resurgence in international visitors, the sector's GDP contribution is expected to reach $2.2 trillion in 2023, though economic factors could impact the growth rate.

By Jenna Walters • Aug. 30, 2023

How hotels are wooing pet owners after a COVID ownership surge

One in 5 U.S. households adopted a pet during the pandemic. Now those households are traveling again — often with their four-legged friend in tow.

By Noelle Mateer • Aug. 28, 2023

Manhattan lodging market growth slows in first half of 2023: PwC

Stagnant business transient demand and heightened international travel contributed to a decline in year-over-year performance growth.

By Jenna Walters • Aug. 24, 2023

LA led US in July events volume as industry shifts away from talk of recovery

Despite ongoing hotel strikes, the city remained a stronghold for group performance overall, according to Knowland CEO Jeff Bzdawka.

By Noelle Mateer • Aug. 23, 2023

Las Vegas hotels gear up for venue openings, sporting events

Hotels are preparing for an influx of tourists in the coming months — though some on the Strip have been tight-lipped about the soon-to-open Sphere.

By Jenna Walters • Aug. 23, 2023

Travelers prefer to plan, book through online travel agencies: Expedia

The integration of generative AI by several prominent OTAs continues to widen the technology gap between online travel providers and hotels.

By Jenna Walters • Aug. 21, 2023

Short-term rentals gain ground as hotel RevPAR, occupancy slip: CBRE

According to a report, U.S. hotel demand growth declined 1.5% in June, while short-term rental demand rose 14.3%.

By Michele Laufik • Aug. 21, 2023

Business travel to recover to pre-pandemic levels in 2024: GBTA

Global business travel is expected to hit $1.4 trillion in 2024, boosting business travelers’ lodging spend and hotels’ global ADRs.

By Noelle Mateer • Aug. 16, 2023