Labor


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    David McNew via Getty Images
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    LA Grand Hotel employees strike against ‘untenable’ workplace conditions

    The union workers are the latest in Southern California to walk off the job seeking higher wages and safer working conditions.

    By Feb. 16, 2024
  • A group of workers hold Unite Here signs.
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    Courtesy of Unite Here Local 11
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    5 more SoCal hotels reach agreements with striking workers

    A total 34 hotels have reached agreements with hospitality union Unite Here, after one Sofitel and four Hyatts struck deals last week.

    By Feb. 13, 2024
  • Picket signs being assembled by a group of people on plastic tables outdoors.
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    Courtesy of Culinary Workers Union Local 226
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    Vegas averts final hotel strike — and Biden visit

    The president had agreed to join hotel workers on the picket line if they walked out, but over the weekend, the remaining casino resorts with strike deadlines reached tentative agreements with the Culinary Union.

    By Feb. 6, 2024
  • Two women put together signs that read "ON STRIKE."
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    Courtesy of Culinary Union
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    Some Vegas resorts avert walkouts, but strike deadline looms for others

    The Culinary Union pushed back a strike deadline for downtown Las Vegas hotels, averting walkouts Friday, but as many as 3,600 workers could strike as soon as Monday, the same week the city is slated to host Super Bowl LVIII.

    By Feb. 2, 2024
  • A young Asian receptionist is at the front desk of a luxurious hotel talking to her African American hotel guests.
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    Dimensions via Getty Images
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    2024 Outlook

    Hotel industry forecast 2024: development, F&B, technology and more

    Leaders in the hospitality industry shared with Hotel Dive what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.

    By Jan. 30, 2024
  • Guests check in with the front desk in a hotel lobby
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    Hispanolistic via Getty via Getty Images
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    US hotels to pay workers 4% more in 2024: AHLA

    Hotels will pay employees $123 billion in wages, salaries and other compensations this year, but despite all-time-high wages, the industry's workforce will remain below pre-pandemic levels.

    By Jan. 30, 2024
  • The facade of the Library Hotel at 299 Madison Avenue.
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    Retrieved from Library Hotel on January 29, 2024
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    Manhattan hotel fined $42K for ADA violation

    The fee will settle claims that the hotel refused to allow a front-desk clerk to sit down.

    By Emilie Shumway • Jan. 29, 2024
  • People sit around a rectangle formation of tables in a beige meeting room.
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    Courtesy of Culinary Union
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    Waldorf Astoria Las Vegas averts strike

    The hotel reached a tentative agreement with its nearly 300 union workers for a new five-year contract ahead of the property’s February strike deadline.

    By Jan. 17, 2024
  • A man on a digital tablet for booking, planning and accommodation management while working at hotel front desk
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    Kobus Louw via Getty Images
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    Deep Dive // 2024 Outlook

    7 hotel industry trends to watch in 2024

    Leaders in the hospitality industry will work to make staff happier, ramp up integration of generative AI and cater to a growing number of experiential and luxury travelers.

    By Jenna Walters and Noelle Mateer • Jan. 10, 2024
  • Workers hold picket signs as they stand in stadium rafters.
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    Courtesy of Culinary Workers Union Local 226
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    Culinary Union sets strike deadline at 21 Las Vegas resorts

    The union is calling for movement in contract negotiations at resorts including Circus Circus, Trump Hotel Las Vegas, Treasure Island and the Waldorf Astoria.

    By Jan. 8, 2024
  • Vice President Kamala Harris speaks at a podium.
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    Courtesy of Unite Here
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    Vegas hospitality union commits to more organizing amid visit from VP Harris

    Union Secretary-Treasurer Ted Pappageorge hinted at further strike deadlines to come at an event with Vice President Kamala Harris.

    By Jan. 5, 2024
  • Workers in red T-shirts hold picket signs.
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    Mario Tama via Getty Images
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    10 more SoCal hotels reach agreements with striking workers

    Nine Marriotts and one Hilton will end walkouts at their properties, according to Unite Here.

    By Dec. 18, 2023
  • Workers in red Unite Here T-shirts hold picket signs as they march on a sidewalk in front of the Hilton Pasadena's entrance.
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    Retrieved from @UNITEHERE11 on July 21, 2023
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    4 Hilton hotels reach agreements with union workers to end strikes

    More hotels' strikes are wrapping up in Southern California, where some workers have been off the job since the summer.

    By Dec. 12, 2023
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    shironosov via Getty Images
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    Opinion

    How rethinking hotel housekeeping can help address the worker shortage

    Hoteliers can better attract and retain staff by leveraging technology, offering job flexibility, building career pathways and hiring more broadly.

    By John Dorer and David Yurkofsky • Nov. 27, 2023
  • A person stands outside their car in front of the entrance to Le Merigot Santa Monica.
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    Courtesy of Crescent Hotels & Resorts
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    Le Merigot Santa Monica reaches tentative agreement to end worker strike

    The property is the fifth in Southern California to make a deal with hotel employees represented by Unite Here.

    By Nov. 22, 2023
  • Workers in ponchos and rain gear hold picket signs that read "ON STRIKE."
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    Retrieved from Unite Here Local 24 on November 17, 2023
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    Unions, resorts reach tentative agreement to end casino strikes in Detroit

    Casino employees will receive an immediate pay increase, workload reductions and healthcare protections.

    By Nov. 17, 2023
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    nathaphat via Getty Images
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    Hotel industry players challenge NLRB joint employer rule

    The board has postponed the rule's effective date in the wake of significant pushback from industry groups, including the American Hotel & Lodging Association.

    By Nov. 17, 2023
  • Exterior view of Hilton Garden Inn
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    Scott Olson via Getty Images
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    Hilton tops World’s Best Workplaces ranking

    Hilton is the first hospitality company to receive the honor, after a runner-up finish in 2022.

    By Nov. 16, 2023
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    onurdongel via Getty Images
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    Hospitality industry trends that drove Q3 performance growth

    While Hilton, Marriott and Hyatt posted record pipeline growth in Q3, Choice focused on its public bid to buy Wyndham. And in Las Vegas, resorts highlighted ongoing labor woes.

    By Nov. 14, 2023
  • Picket signs being assembled by a group of people on plastic tables outdoors.
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    Courtesy of Culinary Workers Union Local 226
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    Vegas averts hospitality worker strike

    Wynn Resorts reached a tentative deal with the Culinary Union, ending labor disputes at all three resort operators with strike deadlines.

    By Nov. 10, 2023
  • A man holds a picket sign that reads "CONTRACT NOW."
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    Courtesy of Culinary Workers Union Local 226
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    MGM Resorts reaches tentative agreement with Culinary Union

    With the deal, the resort operator avoids strikes at eight Vegas properties.

    By Nov. 9, 2023
  • Two women put together signs that read "ON STRIKE."
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    Courtesy of Culinary Union
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    Las Vegas Culinary Union reaches tentative agreement with Caesars to prevent strike

    The deal would cover approximately 10,000 hospitality workers across nine properties on the Strip.

    By Nov. 8, 2023
  • The gray exterior of the hotel tower reads "BEI" in white letters.
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    Retrieved from BEI Hotel on November 08, 2023
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    Workers at San Francisco hotel vote to strike after cafeteria food made them sick

    Some 96% of workers at BEI Hotel San Francisco authorized walkouts after outsourced cafeteria food made workers ill.

    By Nov. 8, 2023
  • An image of a hotel front desk with staff blurred in background
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    davit85 via Getty Images
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    How hoteliers can hire and train workers for the busy holiday season

    Hospitality staffing experts share need-to-know tips for hotel managers to attract and retain workers amid the influx of holiday guests.

    By Nov. 2, 2023
  • A hotel bed next to floor-to-ceiling windows overlooking Los Angeles.
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    Retrieved from Loews Hollywood Hotel on October 27, 2023
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    Two more SoCal hotels reach agreements with striking workers

    Loews Hollywood and Laguna Cliffs Marriott have ended strikes at their hotels, but Unite Here workers continue to hold walkouts at other properties in the region.

    By Oct. 27, 2023