Labor
-
LA hotels face financial strain exacerbated by city policy shifts: report
Adhering to a new wage ordinance, Los Angeles hoteliers are concerned about rising labor costs outpacing revenue growth as travel demand remains sluggish, according to AHLA.
By Jenna Graber • April 13, 2026 -
Retrieved from Marriott Bonvoy on April 08, 2026
Highgate to cease operations, lay off staff at troubled Miami hotel
The hospitality management company is exiting the celebrity-developed Goodtime Hotel, which is facing a $149 million foreclosure lawsuit.
By Jenna Graber • April 8, 2026 -
Hotel Association of New York City launches ‘Save NYC Hotels’ ad campaign ahead of World Cup
The campaign spotlights the need for New York hotels to capture the event’s full economic potential as the hospitality market contends with low demand and geopolitical headwinds.
By Noor Adatia • April 6, 2026 -
What are AHLA’s top 2026 policy priorities? Its chief advocacy officer explains.
The hotel owners association is focused on improving operations for hoteliers, strengthening the hospitality labor force and boosting tourism ahead of major events, Brett Horton shares.
By Jenna Graber • March 31, 2026 -
The hospitality industry’s gender pay gap is ‘structural,’ analysis finds
Progress on the pay gap has generally stalled, various reports indicate, and it is particularly notable in food service.
By Kathryn Moody • March 20, 2026 -
NYC hoteliers face tax burden as operating costs rise nationwide: AHLA
In testimony to the New York City Council, the association said tax hikes in the budget proposal for fiscal year 2027 could have negative effects on the market’s hotels and tourism.
By Jenna Graber • March 19, 2026 -
Hospitality execs say women leaders are key despite underrepresentation
C-suite officers from Extended Stay America and Peregrine Hospitality share how diverse hotel workforces can improve results and drive career advancement.
By Jenna Graber • March 18, 2026 -
Retrieved from TechForce Robotics on February 25, 2026
Hotel Tech-in: The robot lightening the load for housekeepers
At one California hotel, TechForce Robotics has installed an autonomous system that transports hundreds of pounds of linen and waste daily, driving operational efficiency.
By Jenna Graber • Feb. 25, 2026 -
How immigration policies are hurting the US hospitality industry: report
Trump administration policies are weakening the hospitality industry and have “real consequences for the millions of workers who keep it running,” per labor union Unite Here.
By Lara Ewen • Feb. 18, 2026 -
Hotel industry forecast 2026: Technology, development, labor and more
Hospitality experts share the top trends that will impact hotels this year, including a growing wealth bifurcation, AI advancements and brand proliferation.
By Jenna Graber • Jan. 30, 2026 -
Las Vegas Rio Hotel and Casino workers avert strike
A group of 62 workers secured a 15% wage hike and increased workplace protections through a four-year deal with the Dreamscape-owned property.
By Lara Ewen • Jan. 20, 2026 -
Deep Dive
Top 5 hospitality industry trends to watch in 2026
Luxury travelers and major eventgoers are slated to drive hotel demand this year, while rising labor costs and advancements in artificial intelligence could shift hospitality operations.
By Jenna Graber, Lara Ewen and Jen A. Miller • Jan. 7, 2026 -
10 impactful hospitality executive interviews from 2025
C-suite execs from Hyatt, Marriott and Choice Hotels gave insights into technology and development trends, while brand leaders and owners shed light on operations and performance.
By Jenna Graber • Dec. 19, 2025 -
Retrieved from Marriott Vacation Club on December 19, 2025
Marriott Vacations companies settle EEOC claim they revoked employee’s Sabbath accommodation
The former worker, a Seventh-Day Adventist, had received Saturdays off until a change in management ended the religious accommodation, according to the agency.
By Emilie Shumway • Dec. 19, 2025 -
DC labor groups want $25 minimum wage and to kill the tip credit
Buoyed by the success of Zohran Mamdani and goaded by the revision of Initiative 82, labor organizations in Washington, D.C., are picking a bigger version of a familiar fight.
By Aneurin Canham-Clyne • Dec. 9, 2025 -
US RevPAR will decline in 2025: CoStar, Tourism Economics
In their final hotel forecast revision of the year, the companies further downgraded their full-year outlook, now expecting RevPAR to drop 0.4% amid rising costs and policy uncertainty.
By Jenna Graber • Nov. 14, 2025 -
Hilton, Wyndham union workers on strike in Los Angeles, Philadelphia
The employees, who walked off the job Saturday, are calling for increased wages, improved benefits and better working conditions.
By Lara Ewen • Nov. 13, 2025 -
How will New York City’s hotel industry be impacted by a new mayor?
As Zohran Mamdani, Andrew Cuomo and Curtis Sliwa face off, decisions made on affordability, safety and workplace regulations could have a significant effect on local hotels.
By Jenna Graber • Nov. 3, 2025 -
Marriott will lay off portion of customer engagement center workforce
The company confirmed that organizational changes are being implemented “to better reflect how our guests interact with us across channels.”
By Jenna Graber • Oct. 31, 2025 -
Retrieved from Marriott International.
Key hospitality industry takeaways from Lodging Conference 2025
At the annual event in October, executives shared the biggest challenges facing hotels this year as well as top opportunities for growth.
By Jenna Graber • Oct. 27, 2025 -
Haugland Bowen, Katie. (2014). "Houston Skyline" [Photograph]. Retrieved from Flickr.
Houston hotel workers end 40-day strike with new contract
Union workers at Hilton Americas-Houston ratified a deal with the hotel, securing incremental wage increases.
By Jenna Graber • Oct. 15, 2025 -
Hospitality CEOs share what’s top of mind at Lodging Conference
Chief executives at Highgate, Peachtree Group, Sonesta Hotels and more offered their thoughts on brand proliferation, union labor and tariffs at last week’s annual event.
By Jenna Graber • Oct. 15, 2025 -
Opinion
How hotels are solving turnover with a focus on retention
The best hospitality brands aren’t just upgrading systems, they’re upgrading people, writes Craig Maloney, CEO of InStride.
By Craig Maloney • Oct. 14, 2025 -
A pulse check on US hotel performance in a challenged economy
At the 2025 Lodging Conference, executives and economists shared “a tale of two industries,” where economic turmoil affects different hotel consumer groups in starkly different ways.
By Jenna Graber • Oct. 9, 2025 -
Hospitality industry could face 8.6M workforce shortfall by 2035: WTTC
A growing labor and skills shortage is stymying the potential of the travel and tourism sector, which overall is expected to be short 43 million jobs over the next decade, per a new report.
By Michele Laufik • Oct. 9, 2025