The Latest
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Top hospitality trends from 2024’s Lodging Conference
Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.
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‘They work us like machines’: Debate over NYC’s Safe Hotels Act continues
At a city council hearing, hotel industry advocates voiced opposition to the act’s limits on subcontracted labor, while hotel employees said it could improve difficult working conditions.
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Disney World, Universal waive hotel cancellation fees amid hurricane prep
The Florida resorts are closely monitoring Hurricane Milton, which is expected to hit the Orlando, Florida, area on Wednesday.
Updated Oct. 9, 2024 -
View from the top: Hospitality CEOs give their industry outlooks
Hospitality industry leaders from AAHOA, Extended Stay America, Peachtree Group and JLL are optimistic, despite possible regulatory hurdles.
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Top hospitality executive appointments of Q3 2024
C-suite and executive appointees will set hospitality companies’ strategies for hotel marketing, development, investment, sales, technology and more.
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Hospitality leaders talk ‘insatiable’ luxury hotel demand
Experts from Marriott, IHG, Auberge and Host share what’s driving the evolution of the luxury hotel segment and opportunities for brand growth and development.
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Wyndham taps Havas as integrated agency of record across creative, media
Duties include oversight of media, creative, social and digital marketing for all Wyndham brands as well as the company’s loyalty program.
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Marriott to expand City Express brand to US and Canada
Building the brand, formerly referred to as Project Mid-T, is part of the company’s strategy to strengthen its presence in the affordable midscale transient segment.
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Hilton workers in Boston launch open-ended strike
After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.
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Wyndham launches community-building program for diversity initiatives
Accelerator Circle will connect BOLD and Women Own the Room franchisees with a network of existing owners and industry experts in a quarterly roundtable.
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Marriott beats robocallers in court
A telemarketer and a timeshare resort owe the hotel company $8 million in damages for using Marriott trademarks to persuade consumers to buy vacations and timeshares.
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Hotel Association of NYC drops opposition to revised Safe Hotels Act
The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.
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Holiday travelers less concerned about hotel prices
Americans traveling for this year’s holiday season are increasingly tech-savvy, and many will leverage loyalty to cut down on costs, according to PwC’s Holiday Outlook 2024.
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Choice Hotels relaunches upper upscale soft brand Radisson Individuals
The brand focuses on full-service, boutique and independent hotels, “seizing on major potential” to cater to increased traveler demand for unique accommodations, Choice SVP Indy Adenaw shared.
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Field & Stream Lodge Co. to open first property in Montana
The outdoor-centric hospitality brand by Starwood Capital Group and AJ Capital Partners is targeting 35 properties in the U.S.
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Marriott opens renovated W Hollywood amid strategic luxury push
The W Hotels West Coast flagship in California will cater to the next generation of luxury travelers with bespoke design elements and experiential amenities.
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Cendyn acquires Knowland in hospitality tech tie-up
With Knowland’s meetings and events data, Cendyn aims to drive group bookings.
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Top hospitality conferences to attend in 2025
Learn more about the future of the hospitality industry — from hotel marketing strategies to construction financing to staffing solutions — at these can't-miss events for hotel leaders.
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BWH Hotels names former retail industry exec chief technology officer
Reporting to CEO Larry Cuculic, Bill Ryan will oversee the hospitality company’s technology management team, guiding its digital strategy and transformation.
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Hilton says ‘travel maximizing’ will be 2025’s leading trend
Next year’s trends include “slow travel,” digital detoxes, sports tourism, sober-curious trips and more as hotel guests seek “high-impact” experiences.
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Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began
Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.
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Opinion
How overcoming fragmented tech stacks can better personalize guest experiences
Many hoteliers are failing to deliver real-time personalization at scale, not because they lack the desire, but because they misunderstand APIs.
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Hotel Tech-in: The sensors alerting hotel staff of cleanliness issues
Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest experience.
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Safety, cost top list of business travel priorities
More than half of U.S.-based SME business travel managers cite tighter budget restrictions as an ongoing issue, according to Corporate Traveler and GBTA.
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José Andrés Group to open luxury hotel, membership club
A partnership with Thor Equities, The Bazaar House by José Andrés will open in Washington, D.C., in 2027.