The Latest

  • Hospitality leaders shared the top trends driving growth across the industry at this year's Lodging Conference in Phoenix.
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    Jenna Walters/Hotel Dive
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    Top hospitality trends from 2024’s Lodging Conference

    Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.

  • A speaker at a podium that reads "SAVE OUR JOBS!" in front of a crowd of people on steps.
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    Courtesy of American Hotel & Lodging Association
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    ‘They work us like machines’: Debate over NYC’s Safe Hotels Act continues

    At a city council hearing, hotel industry advocates voiced opposition to the act’s limits on subcontracted labor, while hotel employees said it could improve difficult working conditions.

  • Cars on a crowded highway.
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    Spencer Platt via Getty Images
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    Disney World, Universal waive hotel cancellation fees amid hurricane prep

    The Florida resorts are closely monitoring Hurricane Milton, which is expected to hit the Orlando, Florida, area on Wednesday.

    Updated Oct. 9, 2024
  • Hospitality industry leaders gave their industry outlooks and perspectives at The Lodging Conference at the JW Marriott Phoenix Desert Ridge Resort & Spa on Wednesday, Oct. 9, 2024
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    Jenna Walters/Hotel Dive
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    View from the top: Hospitality CEOs give their industry outlooks

    Hospitality industry leaders from AAHOA, Extended Stay America, Peachtree Group and JLL are optimistic, despite possible regulatory hurdles.

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    Somkid Thongdee via Getty Images
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    Top hospitality executive appointments of Q3 2024

    C-suite and executive appointees will set hospitality companies’ strategies for hotel marketing, development, investment, sales, technology and more.

  • Hospitality industry professionals discussed trends in the luxury hotel segment at The Lodging Conference in Phoenix on Tuesday, Oct. 8, 2024.
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    Jenna Walters/Hotel Dive
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    Hospitality leaders talk ‘insatiable’ luxury hotel demand

    Experts from Marriott, IHG, Auberge and Host share what’s driving the evolution of the luxury hotel segment and opportunities for brand growth and development.

  • The glass exterior of the Anaheim Convention Center features blue signage denoting Wyndham's 2023 Global Conference.
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    Courtesy of Wyndham Hotels & Resorts
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    Wyndham taps Havas as integrated agency of record across creative, media

    Duties include oversight of media, creative, social and digital marketing for all Wyndham brands as well as the company’s loyalty program.

  • A rendering of a City Express hotel.
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    Courtesy of Marriott International
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    Marriott to expand City Express brand to US and Canada

    Building the brand, formerly referred to as Project Mid-T, is part of the company’s strategy to strengthen its presence in the affordable midscale transient segment.

  • People hold signs reading "ON STRIKE."
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    Scott Eisen via Getty Images
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    Hilton workers in Boston launch open-ended strike

    After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.

  • A group of people huddle around a paper on a table.
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    Courtesy of Wyndham Hotels & Resorts
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    Wyndham launches community-building program for diversity initiatives

    Accelerator Circle will connect BOLD and Women Own the Room franchisees with a network of existing owners and industry experts in a quarterly roundtable.

    ESG
  • The exterior of the U.S. District Court for the Eastern District of Virginia.
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    traveler1116 via Getty Images
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    Marriott beats robocallers in court

    A telemarketer and a timeshare resort owe the hotel company $8 million in damages for using Marriott trademarks to persuade consumers to buy vacations and timeshares.

  • A view of the facade of New York City Hall and Manhattan Municipal Building in lower Manhattan, New York City.
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    Mark Zhu via Getty Images
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    Hotel Association of NYC drops opposition to revised Safe Hotels Act

    The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.

  • Travelers hold rolling suitcases.
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    Kevin Dietsch via Getty Images
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    Holiday travelers less concerned about hotel prices

    Americans traveling for this year’s holiday season are increasingly tech-savvy, and many will leverage loyalty to cut down on costs, according to PwC’s Holiday Outlook 2024.

  • Choice Hotels has relaunched the upper upscale Radisson Individuals brand.
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    Courtesy of Choice Hotels International
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    Choice Hotels relaunches upper upscale soft brand Radisson Individuals

    The brand focuses on full-service, boutique and independent hotels, “seizing on major potential” to cater to increased traveler demand for unique accommodations, Choice SVP Indy Adenaw shared. 

  • A wooden front desk displays the Field and Stream logo.
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    Courtesy of AJ Capital Partners
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    Field & Stream Lodge Co. to open first property in Montana

    The outdoor-centric hospitality brand by Starwood Capital Group and AJ Capital Partners is targeting 35 properties in the U.S.

  • Marriott International has unveiled the newly renovated W Hollywood.
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    Courtesy of Marriott International
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    Marriott opens renovated W Hollywood amid strategic luxury push

    The W Hotels West Coast flagship in California will cater to the next generation of luxury travelers with bespoke design elements and experiential amenities.

  • Two people look at a laptop, as seen from overhead.
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    sanjeri via Getty Images
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    Cendyn acquires Knowland in hospitality tech tie-up

    With Knowland’s meetings and events data, Cendyn aims to drive group bookings.

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    andreswd via Getty Images
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    Top hospitality conferences to attend in 2025

    Learn more about the future of the hospitality industry — from hotel marketing strategies to construction financing to staffing solutions — at these can't-miss events for hotel leaders.

  • BWH Hotels appointed Bill Ryan as senior vice president and chief technology officer.
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    Courtesy of BWH Hotels
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    BWH Hotels names former retail industry exec chief technology officer

    Reporting to CEO Larry Cuculic, Bill Ryan will oversee the hospitality company’s technology management team, guiding its digital strategy and transformation.

  • A camper van in the desert.
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    Courtesy of Hilton
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    Hilton says ‘travel maximizing’ will be 2025’s leading trend

    Next year’s trends include “slow travel,” digital detoxes, sports tourism, sober-curious trips and more as hotel guests seek “high-impact” experiences.

  • A sign reading "Respect our work" is in the foreground. Workers holding picket signs march in the background.
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    Justin Sullivan via Getty Images
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    Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began

    Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.

  • Hotel guests check in at a front desk.
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    Adam Gray via Getty Images
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    Opinion

    How overcoming fragmented tech stacks can better personalize guest experiences

    Many hoteliers are failing to deliver real-time personalization at scale, not because they lack the desire, but because they misunderstand APIs.

  • A sensor is next to a towel rack.
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    Retrieved from Hygiene IQ on September 30, 2024
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    Hotel Tech-in: The sensors alerting hotel staff of cleanliness issues

    Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest experience.

  • Female with luggage arriving at hotel with receptionist waiting for welcoming.
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    jacoblund via Getty Images
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    Safety, cost top list of business travel priorities

    More than half of U.S.-based SME business travel managers cite tighter budget restrictions as an ongoing issue, according to Corporate Traveler and GBTA.

  • People cross a busy intersection at night.
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    Bim via Getty Images
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    José Andrés Group to open luxury hotel, membership club

    A partnership with Thor Equities, The Bazaar House by José Andrés will open in Washington, D.C., in 2027.