Consumer Trends

  • A rendering shows guests around a baseball field at night.
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    Courtesy of Travel + Leisure Co.
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    Sports Illustrated Resorts to open in college towns

    The first of the new sports-centric resorts will open in Tuscaloosa, Alabama in 2025.

    By Sept. 21, 2023
  • A clip from an animated Airbnb ad showing three people showing up for a hotel pool day to see a slew of kids running around during what is meant to be their vacation.
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    Retrieved from YouTube on September 13, 2023
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    How Airbnb is using its marketing to transcend local rental restrictions

    As New York City tightens the belt on short-term rentals, the disruptor company’s global ad campaign touts its benefits over conventional hotels.

    By Aaron Baar • Sept. 18, 2023
  • Jimmy Buffett wears a yellow Hawaiian shirt and holds an acoustic guitar in front of a large American flag.
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    Joe Raedle via Getty Images
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    Margaritaville hotels mourn, push forward after Jimmy Buffett’s death

    Even without its celebrity founder at the helm, the hospitality brand continues to grow and evolve.

    By Sept. 13, 2023
  • Hotel receptionist helping a couple of guests in check-in process
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    Anchiy via Getty Images
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    J.D. Power names top hotel management companies for guest satisfaction

    Davidson Hospitality Group and Dimension Hospitality tied for the top spot, though the study shows all operators could improve in modernization and technology.

    By Sept. 8, 2023
  • Taylor Swift performing live onstage flanked by dancers in front of a stadium crowd. In the background are bursts of smoke and large screens featuring images of Swift.
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    Kevin Winter/Getty Images for TAS Rights Management via Getty Images
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    Taylor Swift tour boosts US hotel room revenue by $208M

    Eras Tour stops such as Pittsburgh and Nashville saw RevPAR double thanks to the “Swift Lift.”

    By Michele Laufik • Sept. 5, 2023
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    South_agency via Getty Images
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    US travel and tourism to see jobs, GDP contribution growth: WTTC

    Fueled by a resurgence in international visitors, the sector's GDP contribution is expected to reach $2.2 trillion in 2023, though economic factors could impact the growth rate.

    By Aug. 30, 2023
  • A dog in sitting on a suitcase in a pet-friendly hotel room
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    Liudmila Chernetska via Getty Images
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    How hotels are wooing pet owners after a COVID ownership surge

    One in 5 U.S. households adopted a pet during the pandemic. Now those households are traveling again — often with their four-legged friend in tow.

    By Aug. 28, 2023
  • New York City skyline
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    Gian Lorenzo Ferretti Photography via Getty Images
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    Manhattan lodging market growth slows in first half of 2023: PwC

    Stagnant business transient demand and heightened international travel contributed to a decline in year-over-year performance growth.

    By Aug. 24, 2023
  • A skyline of Los Angeles, California
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    Frank Peters via Getty Images
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    LA led US in July events volume as industry shifts away from talk of recovery

    Despite ongoing hotel strikes, the city remained a stronghold for group performance overall, according to Knowland CEO Jeff Bzdawka.

    By Aug. 23, 2023
  • Rendering of the MSG Sphere at The Venetian
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    Permission granted by MSG Sphere Studios
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    Las Vegas hotels gear up for venue openings, sporting events

    Hotels are preparing for an influx of tourists in the coming months — though some on the Strip have been tight-lipped about the soon-to-open Sphere.

    By Aug. 23, 2023
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    Riska via Getty Images
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    Travelers prefer to plan, book through online travel agencies: Expedia

    The integration of generative AI by several prominent OTAs continues to widen the technology gap between online travel providers and hotels.

    By Aug. 21, 2023
  • Two women with suitcases check in with a female employee at a hotel front desk.
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    FG Trade Latin via Getty Images
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    Short-term rentals gain ground as hotel RevPAR, occupancy slip: CBRE

    According to a report, U.S. hotel demand growth declined 1.5% in June, while short-term rental demand rose 14.3%.

    By Michele Laufik • Aug. 21, 2023
  • Header image for "Business Air Travel Spend Up 85% YoY in Q1, Still Recovering From Pandemic"
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    Ariel Skelley
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    Business travel to recover to pre-pandemic levels in 2024: GBTA

    Global business travel is expected to hit $1.4 trillion in 2024, boosting business travelers’ lodging spend and hotels’ global ADRs.

    By Aug. 16, 2023
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    anyaberkut via Getty Images
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    US travelers want discounts, flexibility from rewards programs: Barclays

    In the face of economic uncertainty, travelers are using credit cards strategically to finance their plans, according to a new report.

    By Michele Laufik • Aug. 14, 2023
  • Nine people in white hard hats hold shovels full of dirt in front of a dirt pile.
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    Courtesy of Holiday Inn Club Vacations
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    Holiday Inn Club Vacations courts multigenerational travelers with latest Florida expansion

    The Residences at Orange Lake Resort in Orlando will include six-bedroom homes that sleep up to 20 guests as renewed interest in timeshares takes hold.

    By Michele Laufik • Aug. 11, 2023
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    Hohenhaus via Getty Images
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    US hotel industry growth slows in Q2: CBRE

    Declining occupancy and slowing RevPAR growth signal the normalization of hotel performance.

    By Michele Laufik • Aug. 7, 2023
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    Hispanolistic via Getty via Getty Images
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    ‘Every single pain point will be removed’: McKinsey experts on the hotel of the future

    Hotels will use data to offer customized guest experiences, while hotel companies will pursue sustainability goals and talent retention.

    By Aug. 1, 2023
  • A person scanning a QR code
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    Kayoko Hayashi via Getty Images
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    Wyndham CIO on how mobile tipping can boost guest, employee satisfaction

    In addition to expanding its partnership with Béné, which provides personalized QR codes for tipping housekeepers, the hotel company is exploring an enterprise solution with Canary Technologies.

    By July 17, 2023
  • An aerial view of a South Florida beach resort shot from directly overhead at about 1000 feet in altitude.
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    Art Wager via Getty Images
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    US hotel room rate growth expected to slow in H2 2023

    Typically strong vacation destinations like Florida are in the bottom for price growth across the year.

    By Michele Laufik • July 13, 2023
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    Leon Neal / Staff via Getty Images
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    Google wins over generative AI for trip planning: survey

    Tools such as ChatGPT need to earn travelers’ trust before reliance on search engines wanes.

    By Michele Laufik • July 5, 2023
  • Hospitality leaders speak on a panel at The Hospitality Show in Las Vegas.
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    Jenna Walters/Hotel Dive
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    Hotel leaders on leisure, business demand trends

    Executives from IHG, RLJ Lodging Trust and Sonesta discussed travel demand trends at AHLA and Hotel Management’s inaugural Hospitality Show.

    By June 29, 2023
  • A Bryte mattress at the London West Hollywood at Beverly Hills.
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    Courtesy of Bryte
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    How hotels are embracing the “sleep tourism” trend

    Hotels are offering everything from smart mattresses to doctor consultations to attract wellness-oriented guests.

    By June 22, 2023
  • People sitting in hotel lobby
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    Business, group travel to lead hotel demand growth in 2023: report

    STR and Tourism Economics increased ADR and RevPAR predictions for their updated 2023 U.S. hotel forecast, but they also noted shifting macroeconomic conditions could pose a threat to hotels.

    By June 12, 2023
  • Suitcase sitting in hotel room
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    Ziga Plahutar via Getty Images
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    Hotel occupancy, ADR growth expected to slow: PwC

    After a strong start to the year, PwC predicts uncertain macroeconomic conditions will slow travel demand and, in turn, impact hotel performance for the remainder of 2023.

    By May 30, 2023
  • Female with luggage arriving at hotel with receptionist waiting for welcoming.
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    jacoblund via Getty Images
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    Corporate travel returning at slower pace than leisure: Deloitte

    While business trip volume is up, corporate travel managers face higher hotel prices, tougher supplier negotiations and sustainability mandates.

    By Michele Laufik • May 26, 2023