Consumer Trends


  • Living area in a hotel room
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    Courtesy of Travel + Leisure Co.
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    Travel + Leisure Co. bets on outdoor hospitality with Eddie Bauer Adventure Club

    The inaugural Utah resort comes as Travel + Leisure plots further expansion in the experiential hospitality space, per CEO Michael Brown.

    By May 15, 2026
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    Getty Images
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    Luxury trades drove US hotel transaction uptick in Q1: JLL

    Total transaction volume rose 14.4% in the first quarter, driven in part by private equity and a “favorable financial environment,” per a new report.

    By May 14, 2026
  • Travel booking apps on an Apple iPhone - Booking.com, Expedia, and Trip.com.
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    Getty Images
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    Expedia taps AI to enhance customer support, acquire new customers

    AI is handling a rising number of customer service inquiries, and the technology is enabling faster resolution when customers need to speak with human agents.

    By Kristen Doerer • May 12, 2026
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    US travel spending to see ‘low but positive’ growth in 2026

    Travel spending is expected to increase 1% this year to $1.37 trillion, per the U.S. Travel Association, and hotels could benefit from improving fundamentals.

    By May 11, 2026
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    Brandon Bell via Getty Images
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    Hotels post brighter performance in Q1 as travel demand improves

    In the first quarter of the year, hotel companies saw widespread U.S. RevPAR growth, hit development milestones and leveraged AI in new ways.

    By May 11, 2026
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    Jesse Grant via Getty Images
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    IHG posts Q1 US RevPAR growth, citing ‘robust’ demand fundamentals

    CEO Elie Maalouf said he feels “confident” about full-year performance, particularly with momentum observed in the company’s signings and openings. 

    By May 7, 2026
  • A travelers uses Wyndham's new native ChatGPT app to search for hotel recommendations.
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    Courtesy of Wyndham Hotels & Resorts
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    Wyndham, Choice Hotels debut new AI-powered tools

    Wyndham launched a native ChatGPT app to assist travelers in hotel search and booking, while Choice rolled out a slate of solutions to improve operational efficiency for owners.

    By May 7, 2026
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    Mario Tama via Getty Images
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    Uber expands into hotel reservations to build engagement, loyalty

    These “innovations are designed to deepen the everyday utility of our services,” CEO Dara Khosrowshahi said.

    By Kristen Doerer • May 6, 2026
  • The logo of a Marriott hotel
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    Brandon Bell/Getty Images via Getty Images
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    Marriott posts solid Q1 RevPAR growth, raises 2026 guidance

    The first-quarter gains were buoyed by resilient travel demand, CEO Anthony Capuano shared. Marriott also made strides on the development and technology fronts.

    By May 6, 2026
  • IShowSpeed for Expedia
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    Courtesy of Expedia
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    Expedia bets on creator-led marketing with IShowSpeed partnership

    The platform is becoming the official travel partner of the livestreamer known for his globe-trotting endeavors and rabid Gen Z fandom. 

    By Peter Adams • May 5, 2026
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    US hotel bookings for World Cup ‘tracking below initial forecasts’: AHLA

    In order to attract international travelers for the tournament, AHLA is advising against proposed last-minute tax hikes and cost increases on visas and transportation. 

    By May 4, 2026
  • The exterior of a Hyatt Regency hotel.
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    Luxury drove Hyatt RevPAR growth in Q1

    Hyatt’s luxury brands fueled RevPAR growth in the quarter, with CEO Mark Hoplamazian noting, “If there's any sign of weakness in terms of the high-end customer, we have not seen it.”

    By Lara Ewen • May 1, 2026
  • The exterior of a Motel 6 hotel.
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    Getty Images
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    G6 Hospitality launches Studio 6 Plus extended stay brand

    The new-construction brand adds “security, space, and home-like features” for guests intending to stay for a week or longer, per CEO Sonal Sinha.

    By April 30, 2026
  • Wyndham Hotels & Resorts opened its second Echo Suites extended stay hotel in Plano, Texas.
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    Courtesy of Wyndham Hotels & Resorts
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    Wyndham reports flat US RevPAR in overall ‘strong’ Q1

    CEO Geoff Ballotti highlighted “faster-than-expected” RevPAR recovery for Wyndham’s U.S. select-service brands and a record development pipeline of 259,000 rooms.

    By April 30, 2026
  • Interior of a hotel guest room
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    Courtesy of Castlerock
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    Westin Nashville completes $13.5M renovation as business and leisure demand evolves

    The revamp prioritized “high-impact, revenue-generating areas” including the hotel’s 456 guest rooms and meeting spaces, according to owner Castlerock.

    By April 29, 2026
  • Front view of a brick building featuring a large arched entrance topped with a silver plaque displaying the blue Hilton logo. Two flags are mounted above the entrance, and the facade includes tall windows and decorative stonework.
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    Alamy
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    Hilton bets big on AI with vendor partnerships, guest planning tool

    The hotelier is linking up with Google, OpenAI and Anthropic to expand its use of AI, CEO Chris Nassetta said Tuesday.

    By Paige Gross • April 29, 2026
  • The exterior of a hotel shows a Hilton logo.
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    Hilton CEO touts strong Q1 RevPAR growth, 2026 optimism

    Hilton raised its full-year RevPAR outlook, with CEO Chris Nassetta noting continued conversion momentum and growth across all brand segments.

    By April 28, 2026
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    Travelers increasingly seeking ‘mental health reset’: report

    New research from Amadeus found that some hotel guests are willing to pay extra for peace of mind, which creates revenue opportunities for hoteliers.

    By April 27, 2026
  • A person searches for travel recommendations via their phone and laptop.
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    Getty Images
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    Hotel Tech-in: The tool giving hotels visibility into gen AI search

    As travelers increasingly plan trips using conversational AI, Operto’s newly launched GEO Consultant helps hotels improve how they show up in guests’ searches.

    By April 27, 2026
  • Rendering of a hotel
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    Courtesy of Gladstone Immersive
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    Minor Hotels debuts Anantara brand in US with Miami property

    The experiential luxury hotel and residences represents a “major step” in Bangkok-based Minor Hotels’ U.S. expansion plans.

    By April 24, 2026
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    Courtesy of Noble Investment Group
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    Tempo by Hilton opens in Savannah, marking brand’s Georgia debut

    The opening of the 148-key hotel is “an important step in the brand's growth journey” as Tempo expands into “sought-after destinations," per Tempo's global brand head.

    By April 21, 2026
  • Inside of a hotel room featuring a TV and chairs
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    Courtesy of Hyatt
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    Hyatt Regency Denver at Colorado Convention Center completes $70M renovation

    The 14-month project brings modernized guest rooms, redesigned bathrooms and a new event space, creating something that feels “distinctly Denver.”

    By April 17, 2026
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    Courtesy of Hilton
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    Hilton unveils first properties under new Apartment Collection brand

    The Placemakr properties in Salt Lake City and Atlanta are now open for booking under the Hilton brand, as the apart-hotel sector gains traction.

    By Updated April 17, 2026
  • A rendering shows a Sports Illustrated Resorts property in Baton Rouge, Louisiana.
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    Courtesy of Travel + Leisure Co.
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    Sports Illustrated Resorts expands to Louisiana college town

    Developers will convert a Hilton hotel in Baton Rouge under the lifestyle brand amid Sports Illustrated Resorts’ expansion into premier sports-driven college and university markets.

    By April 17, 2026
  • Travelers stand in line at the Austin-Bergstrom International Airport in Austin, Texas.
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    Brandon Bell via Getty Images
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    Travel and tourism contributed $11.6T to global economy in 2025: WTTC

    The sector significantly outpaced global economic growth, but results were uneven across regions, “reflecting continued challenges in international visitor recovery,” particularly in North America.

    By April 16, 2026