How hoteliers can leverage their tech stacks during the busy travel season

From loyalty programs to strategic marketing, the effective use of technology can improve the guest experience and optimize hotel revenue.

By Mo Chaar • July 25, 2024

Wyndham’s pipeline hits record high in Q2, ‘lots of deals’ on horizon

CEO Geoff Ballotti said hotel owners are “more receptive” to deals, including for the company’s Echo Suites extended stay brand, after Choice ended its acquisition pursuit.

By Jenna Walters • July 25, 2024

Explore the Trendline➔

Food and beverage

The hotel industry is adapting to changes in food and beverage trends. 

By Hotel Dive staff

Coury launches hospitality management company aimed at core brands

The new venture, Concert Hospitality, will allow Coury Holdings to manage “a more diverse range of investments,” according to CEO Paul Coury.

By Noelle Mateer • July 17, 2024

Marriott unveils digital tools to ease business travel planning, booking

Business Access by Marriott Bonvoy was designed to simplify the travel management process for small- to medium-sized businesses, which report frustrations with current platforms.

By Jenna Walters • July 9, 2024

Top hospitality C-suite appointments of Q2 2024

CEO, CFO, COO, oh my! In Q2, companies including Wyndham, Loews and Aimbridge made leadership changes set to impact operations.

By Jenna Walters • June 25, 2024

How hoteliers can address evolving challenges in hospitality: report

Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.

By Jenna Walters • June 24, 2024

3 ways hotels can streamline operations this summer

As the busy season ramps up, hoteliers should consider strategies for keeping their workflows streamlined and their guests safe.

By Kevin Lane • June 12, 2024

Pyramid Global Hospitality expands luxury lifestyle, resort portfolios

The hotel management company has added 12 properties in markets including Florida, Arizona and Maryland to its roster in 2024 alone.

By Noelle Mateer • June 11, 2024

Why TGI Fridays expects hotels to be a growth channel

The full-service chain, which opened a unit inside Hilton Garden Inn in Hollywood, California, says converting generic restaurants inside hotels decreases time and cost to develop.

By Julie Littman • June 6, 2024

Stonebridge names Rob Smith president and CEO

The hotel industry veteran jumps ship from management company Aimbridge Hospitality to assume the leadership position.

By Jenna Walters • May 31, 2024

First Hospitality brings 3 Hilton lifestyle hotels under management

Among other hospitality management companies expanding in the segment, First Hospitality grows its 70-hotel portfolio to roughly 35% lifestyle properties.

By Jenna Walters • May 28, 2024

Hotel operator, tech provider OYO plots US expansion with 250 hotels

The India-based hospitality technology company will grow its footprint in domestic markets with “strong growth potential,” including in Florida, Nevada and California.

By Jenna Walters • May 6, 2024

Concord Hospitality appoints Will Loughran chief operating officer

The 30-year industry veteran will take over for Nick Kellock, who is retiring next month.

By Jenna Walters • April 23, 2024

What hotel managers can do to fight germs

Smart design choices can keep hotel rooms clean and better cater to health- and wellness-minded guests.

By Philip Tierno, Jr. • April 15, 2024

Wyndham appoints CIO Scott Strickland as chief commercial officer

Heading a newly created commercial organization, the company veteran will focus on Wyndham’s technology strategy and oversee global sales, revenue generation, marketing and loyalty.

By Jenna Walters • April 9, 2024

TPG Hotels & Resorts joins competitors in Dallas with new operations HQ

TGP President and COO Ben Perelmuter said the pool of hospitality talent in the Texas metro area has made it “the nation’s hub for leading hospitality management firms.”

By Jenna Walters • March 25, 2024

Why the hotel industry needs to overhaul its approach to cancellation policies

The booking journey isn’t over once a guest clicks “book.” Rather, it’s the moment hoteliers should begin to deepen their interactions with guests.

By Frank Reeves • March 11, 2024

AHLA President and CEO William ‘Chip’ Rogers resigns

Kevin Carey will take over as interim president and CEO while continuing in his role as senior executive vice president and COO.

By Jenna Walters • Updated March 6, 2024

Loews Minneapolis Hotel rebranded to Hilton following sale

New owner and management company Marcus Hotels & Resorts will immediately convert the property to The Lofton Hotel under lifestyle brand Tapestry Collection by Hilton.

By Jenna Walters • March 4, 2024

Maui wildfires negatively affect Marriott Vacations Worldwide Q4 results

Vacation ownership sales declined when compared to the same quarter of 2022, which the company attributes to August wildfires and “a challenging year.”

By Noelle Mateer • Feb. 23, 2024

4 ways hoteliers can optimize loyalty

Hotel loyalty programs are not just a tool for customer retention — they are a strategic asset that can significantly contribute to RevPAR.

By Mo Chaar • Feb. 12, 2024

Aimbridge Hospitality restructures to streamline US operations

The hotel management company will create a dedicated owner relations team and two focused operating divisions led by company executives.

By Jenna Walters • Feb. 7, 2024

Hotel Tech-in: The AI-powered bedbug detection coming for US hotels

New funding and a partnership with Philadelphia-based MachineQ will bring U.K. startup Spotta’s bedbug-fighting technology to more hotels in the U.S.

By Noelle Mateer • Jan. 31, 2024

Hotel industry forecast 2024: development, F&B, technology and more

Leaders in the hospitality industry shared with Hotel Dive what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.

By Noelle Mateer • Jan. 30, 2024

Hilton launches Unlocking Doors program for aspiring hotel owners

The initiative will offer potential owners educational programs, networking opportunities and access to affordable capital, one of hotel ownership’s biggest barriers to entry.

By Noelle Mateer • Jan. 26, 2024