Operations
-
Column
Lodging Lowdown: Nobu Hospitality expands to Puerto Rico, Accor taps Mews to standardize F&B operations
Plus, Choice Hotels launched a new points-sharing feature, allowing loyalty members to share points “seamlessly and for free.”
By Noor Adatia , Jenna Graber • Oct. 2, 2026 -
Hotel Tech-in: The wireless tracking device that clears room service trays
TrayAway’s technology solves an overlooked operational pain point with a Wi-Fi-based device that allows guests to notify staff when they’re done with their meal through the click of a single button.
By Noor Adatia • Sept. 29, 2026 -
Retrieved from The Ameswell Hotel on September 22, 2026
Execs at new AI Hospitality Group give inside look at ‘first AI-native operating company’
The CEO, COO and CTO behind the new venture share why its artificial intelligence-enabled model is the future of hotel operations.
By Jenna Graber • Sept. 22, 2026 -
Opinion
Why hotel recovery isn’t waiting on rate cuts
Demand, rather than monetary policy, is driving hotel performance, and hotel cap rates reflect this reality, writes a real estate investment firm co-founder.
By Russ Flicker • Sept. 22, 2026 -
Guest satisfaction is up at branded hotels: report
JD Power found that while guest rooms are largely driving an improved guest experience at hotels managed by third parties, lobbies and other common areas remain an opportunity.
By Noor Adatia • Sept. 8, 2026 -
Bally’s CFO resigns weeks after going concern warning
To boost its liquidity, the casino operator said in August that it was exploring selling assets, an equity sale and debt financings.
By Maura Webber Sadovi • Sept. 4, 2026 -
Airbnb names Pepijn Rijvers chief business officer
The former Tripadvisor and Booking.com leader succeeds Dave Stephenson as Airbnb furthers its hotel strategy.
By Noor Adatia • Sept. 2, 2026 -
Hotel Tech-in: The AI-powered system optimizing Resorts World’s central utility plant
Johnson Controls claims its Metasys and OpenBlue technology has saved the Las Vegas resort $110,000 in annual energy costs.
By Jenna Graber • Aug. 28, 2026 -
Column
Lodging Lowdown: LivAway Suites expands to Alabama, Meyer Jabara adds first university hotel
Plus, Davidson Hospitality Group debuted its GM Edge program, a leadership initiative designed to “drive operational excellence.”
By Noor Adatia • Aug. 21, 2026 -
Opinion
How hotels can prepare for hurricane season
Annual property inspections can help hotels identify weather-related maintenance issues before they become costly losses, writes a senior director at an insurance research company.
By Ross Haigler • Aug. 13, 2026 -
Column
Lodging Lowdown: Accor debuts in Las Vegas with Treasure Island, Potomac Hotel joins Marriott’s Autograph Collection
Plus, Crestline Hotels & Resorts has been selected to manage a dual-branded Marriott property near Vail, Colorado, with access to skiing.
By Noor Adatia • Aug. 7, 2026 -
Opinion
4 trends reshaping the 2026 hospitality investment market
The first half of 2026 delivered some surprises that could present compelling opportunities for investors who can move quickly, per the co-founder of a real estate investment firm.
By Russ Flicker • Aug. 3, 2026 -
Lodging Lowdown: Viceroy Hotels to debut NYC flagship, Radisson launches app on ChatGPT
Plus, Remington Hospitality added a soon-to-be Hyatt Regency in San Diego to its portfolio, and Langham Hospitality Group named a new chief operating officer.
By Noor Adatia • July 31, 2026 -
Hotel Tech-in: The boutique hotel in Maine operating without a front desk
The hotel’s “remote concierge” concept helps eliminate overhead costs for smaller properties and provides 24/7 guest support remotely thanks to technology.
By Noor Adatia • July 29, 2026 -
Hilton reported Q2 RevPAR gains, raises full-year forecast
During an earnings call, CEO Chris Nassetta touted strengthening demand trends and highlighted a record number of signings that expanded Hilton’s development pipeline.
By Noor Adatia • July 28, 2026 -
Hospitality industry leaders’ top tips for adapting to the 2026 hotel landscape
During the first half of the year, experts shared advice on hotel design, technology, personalization and more.
By Noor Adatia • July 21, 2026 -
Opinion
What hoteliers should know about the evolving role of branding
Thoughtful and authentic hotel branding is a key component in driving ROI for owners and encouraging guests to return, writes one branding expert.
By Gustavo Neri • July 20, 2026 -
Sponsored by Amazon Business
How to build a more resilient hospitality procurement strategy
A step-by-step approach to smarter sourcing, supplier management, and cost control.
July 20, 2026 -
Lodging Lowdown: Travel + Leisure Co. makes pair of acquisitions, Peregrine grows presence in Napa Valley
Plus Spire Hospitality appoints a new CEO to drive operational and data initiatives.
By Noor Adatia • July 16, 2026 -
Hilton, ResortPass expand partnership as consumers seek flexible wellness
Hilton renewed its agreement with the day-pass provider to scale access to health and wellness offerings across its properties.
By Noor Adatia • July 15, 2026 -
4 notable interviews about AI in hospitality from H1 2026
During the first half of the year, Hotel Dive sat down with hotel executives and tech leaders to discuss the evolving role of artificial intelligence in hospitality.
By Noor Adatia • July 14, 2026 -
How accessibility features can help hotels win guests in an aging America
Ensuring an accessible stay is a key way for hotels to attract older adults, who tend to spend more and remain loyal.
By Michael Brady • July 10, 2026 -
Lodging Lowdown: Choice Hotels taps AI leader to board, Aspen Hospitality launches luxury Nell Hotels brand
Plus, two hotel management companies merged, and a real estate investment firm nabbed an eight-property portfolio.
By Noor Adatia , Jenna Graber • July 10, 2026 -
Retrieved from TechForce Robotics on February 25, 2026
6 emerging hotel tech solutions that impacted hospitality in H1 2026
From back-of-house robot assistants to artificial intelligence-powered HVAC systems, these technologies are having an influence on the industry.
By Noor Adatia • July 9, 2026 -
Mews lays off 15% of staff in pivot to ‘AI-native’ future
The decision was a “difficult” one and is reflective of the current AI landscape in hospitality, founder Richard Valtr shared on LinkedIn.
By Noor Adatia • July 8, 2026