Labor


  • A hotel guest rolls a suitcase toward a front desk.
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    US RevPAR will decline in 2025: CoStar, Tourism Economics

    In their final hotel forecast revision of the year, the companies further downgraded their full-year outlook, now expecting RevPAR to drop 0.4% amid rising costs and policy uncertainty.

    By Nov. 14, 2025
  • In Philadelphia, union hotel workers at the Wyndham Historic District hotel walked off the job on Nov. 8, 2025.
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    Courtesy of Unite Here
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    Hilton, Wyndham union workers on strike in Los Angeles, Philadelphia

    The employees, who walked off the job Saturday, are calling for increased wages, improved benefits and better working conditions.

    By Lara Ewen • Nov. 13, 2025
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    How will New York City’s hotel industry be impacted by a new mayor?

    As Zohran Mamdani, Andrew Cuomo and Curtis Sliwa face off, decisions made on affordability, safety and workplace regulations could have a significant effect on local hotels.

    By Nov. 3, 2025
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    Brandon Bell/Getty Images via Getty Images
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    Marriott will lay off portion of customer engagement center workforce

    The company confirmed that organizational changes are being implemented “to better reflect how our guests interact with us across channels.”

    By Oct. 31, 2025
  • An exterior view of the JW Marriott Phoenix Desert Ridge Resort & Spa in Phoenix, Arizona.
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    Retrieved from Marriott International.
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    Key hospitality industry takeaways from Lodging Conference 2025

    At the annual event in October, executives shared the biggest challenges facing hotels this year as well as top opportunities for growth.

    By Oct. 27, 2025
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    Haugland Bowen, Katie. (2014). "Houston Skyline" [Photograph]. Retrieved from Flickr.
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    Houston hotel workers end 40-day strike with new contract

    Union workers at Hilton Americas-Houston ratified a deal with the hotel, securing incremental wage increases.

    By Oct. 15, 2025
  • Hotel executives speak on stage at 2025's Lodging Conference.
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    Jenna Graber, Hotel Dive

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    Hospitality CEOs share what’s top of mind at Lodging Conference

    Chief executives at Highgate, Peachtree Group, Sonesta Hotels and more offered their thoughts on brand proliferation, union labor and tariffs at last week’s annual event.

    By Oct. 15, 2025
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    Opinion

    How hotels are solving turnover with a focus on retention

    The best hospitality brands aren’t just upgrading systems, they’re upgrading people, writes Craig Maloney, CEO of InStride.

    By Craig Maloney • Oct. 14, 2025
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    Jenna Graber, Hotel Dive

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    A pulse check on US hotel performance in a challenged economy

    At the 2025 Lodging Conference, executives and economists shared “a tale of two industries,” where economic turmoil affects different hotel consumer groups in starkly different ways.

    By Oct. 9, 2025
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    Hospitality industry could face 8.6M workforce shortfall by 2035: WTTC

    A growing labor and skills shortage is stymying the potential of the travel and tourism sector, which overall is expected to be short 43 million jobs over the next decade, per a new report.

    By Michele Laufik • Oct. 9, 2025
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    David McNew via Getty Images
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    Marriott, Hilton workers strike in Philadelphia

    Union employees at the Sheraton Philadelphia Downtown and the Hampton Inn Philadelphia Center City are calling for higher pay and improved benefits.

    By Oct. 6, 2025
  • An exterior view of the JW Marriott Phoenix Desert Ridge Resort & Spa in Phoenix, Arizona.
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    Retrieved from Marriott International.
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    The top hospitality conferences to attend in 2026

    Hospitality professionals can network, learn and do business at the industry’s biggest events of the year, which cover hotel development, investment, technology and more.

    By Oct. 1, 2025
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    San Diego passes $25 tourism minimum wage with carve-out for small hotels

    Hotels with fewer than 150 rooms are exempt from the ordinance, which includes a phased-in implementation that the Asian American Hotel Owners Association successfully advocated for.

    By Sept. 18, 2025
  • Construction site with cone yard sign, high-rise hotels, office building, skyscraper structure, working cranes, lower floor precast concrete wall in downtown Irving, Texas, commercial real estate
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    Hotel development stalls amid growing financial pressure: report

    Hoteliers are delaying investment in their properties as costs rise, demand softens and labor shortages add fuel to the fire, a new AHLA survey reveals.

    By Sept. 18, 2025
  • Two hotel workers look at a tablet together.
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    Opinion

    In an uncertain market, hoteliers should leverage factors within their control

    An economic downturn is impacting travel, but hotel industry leaders have strategies they can lean on in rocky times.

    By Deborah Friedland • Sept. 15, 2025
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    Courtesy of Unite Here Local 23
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    Houston hotel workers extend strike, vow ‘business as usual will not continue’

    Union workers at the city’s largest hotel, Hilton Americas, again extended their strike, which began on Labor Day.

    By Updated Sept. 19, 2025
  • The exterior of Los Angeles' SoFi Stadium.
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    $30 minimum wage for LA hotel workers to proceed despite industry pushback

    The Los Angeles County Registrar said a referendum to overturn the wage, backed by hotel associations and other tourism industry players, did not qualify to be placed on the city ballot.

    By Sept. 8, 2025
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    Courtesy of Unite Here Local 23
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    Houston hotel workers launch 9-day strike

    Union workers at the city’s largest hotel, Hilton Americas, are calling for wages of at least $23 an hour.

    By Updated Sept. 2, 2025
  • A photo illustration depicts a diverse group of people in a classroom sitting at desks, talking to one another, taking notes on paper, using a laptop computer and raising their hand to ask a question.
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    Yujin Kim/Hotel Dive
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    Column

    What the ADA does — and doesn’t — allow employers to ask in the hiring process

    It’s an area that employers “mess up all the time,” a disability compliance consultant told HR Dive.

    By Ryan Golden • Aug. 22, 2025
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    Luxury Santa Monica hotel accused of not paying workers minimum wage

    A class action suit claims Santa Monica Proper did not follow wage requirements set forth in the California city’s hotel worker wage ordinance.

    By Updated Aug. 20, 2025
  • Union hotel workers sit in a conference room amid a vote to authorize a strike in Houston, Texas.
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    Courtesy of Unite Here
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    Houston hotel workers approve strike amid call for wage bump

    On Wednesday, union hotel workers employed by Hilton Americas-Houston voted 99.3% yes to authorize a strike, which could be called at any time.

    By Updated Aug. 14, 2025
  • A worker speaks into a megaphone.
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    Courtesy of Unite Here Local 23
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    Union workers at Houston’s largest hotel to hold strike vote

    If authorized by the Wednesday vote, employees at Hilton Americas-Houston, whose contract expired in June, could strike amid their ongoing fight for a $23 minimum hourly wage.

    By Aug. 13, 2025
  • Hands place fresh towels on a hotel bed.
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    How hiring individuals with intellectual disabilities mutually benefits hotels, employees

    The advantages of hiring individuals with intellectual and developmental disabilities go beyond helping hotels fill open roles, according to Penn State research.

    By July 28, 2025
  • The exterior of Los Angeles' SoFi Stadium.
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    Deep Dive

    LA passed a $30 minimum wage for hospitality workers. Hotels continue to fight it.

    Hospitality and travel organizations are pushing for a referendum on the Olympic Wage ordinance, pausing its enforcement as the city considers ballot measures.

    By July 28, 2025
  • A worker speaks into a megaphone.
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    Courtesy of Unite Here Local 23
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    Hospitality union workers picket Houston’s largest hotel

    The Hilton Americas workers, part of hospitality union Unite Here Local 23, are asking for $23 an hour in their next contract.

    By July 18, 2025