Labor: Page 2
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Guest satisfaction up at hotels run by third-party management: J.D. Power
Davidson Hospitality Group had the highest satisfaction scores of other large hospitality management companies, whose hotels are outperforming independently operated ones.
By Jenna Walters • Sept. 4, 2024 -
10,000 hotel workers are on strike across the country
Hotel workers at 25 Hyatt, Hilton and Marriott properties in nine cities across the U.S. walked off the job this Labor Day weekend, according to hospitality union Unite Here.
By Noelle Mateer • Updated Sept. 3, 2024 -
Hospitality industry faces increased pressure over worker burnout, outdated training
More than half of front-line hospitality managers told Axonify their company doesn’t offer training to help well-being, engagement or motivation.
By Carolyn Crist • Aug. 27, 2024 -
Opinion
How hiring people with disabilities can help solve hotel staffing shortages
Hotels should look outside their traditional talent sources to find employees, Darelyn Pazdel writes.
By Darelyn Pazdel • Aug. 27, 2024 -
Hotel workers in Seattle, Hawaii, California authorize strikes
A smattering of local hospitality unions have approved walkouts in recent days as the threat of nationwide strikes continues to loom.
By Noelle Mateer • Aug. 26, 2024 -
San Francisco hotel workers latest to approve ‘huge, historic’ strikes
More than 10,000 workers nationwide have now said yes in strike authorization votes as momentum builds for walkouts.
By Noelle Mateer • Aug. 12, 2024 -
Thousands more hotel workers vote yes to strikes
As nationwide momentum builds, union members in Boston and Honolulu approved walkouts, and those in Hawaii could strike at any time.
By Noelle Mateer • Aug. 9, 2024 -
Hotel workers in Connecticut, Rhode Island authorize strikes as nationwide walkouts loom
Union members across the country are holding strike votes this month as they seek higher wages in their first post-pandemic contract negotiations.
By Noelle Mateer • Aug. 8, 2024 -
Tracker
Every hotel union strike in 2024 by region
See where union workers have gone on strike, negotiated contracts and more with this one-stop resource of hotel strike activity in 2024.
By Noelle Mateer • Updated Nov. 22, 2024 -
Opinion
How child care benefits can attract hotel workers
Amid persistent labor shortages, hotel operators can better draw and retain staff by adding child care as an employee benefit.
By John Dorer • Aug. 5, 2024 -
13,500 hotel workers to hold strike votes
Hospitality union members in Boston, Honolulu, San Francisco and Rhode Island will vote over whether to authorize strikes as contract negotiations with major hotel brands “drag on.”
By Noelle Mateer • July 25, 2024 -
Hotel industry reacts to NLRB joint-employer rule appeal withdrawal
AHLA, which has been fighting the rule for months, called the NLRB’s latest move a “win” for hoteliers.
By Noelle Mateer • July 23, 2024 -
Despite added jobs, hotel employment lags pre-pandemic levels
The accommodations sector added 700 jobs in June, but the American Hotel and Lodging Association says the hotel industry is still “behind where it needs to be.”
By Noelle Mateer • July 9, 2024 -
How the Chevron doctrine’s reversal could impact the hotel industry
The ruling stands to affect interpretations of hotly debated statutes, including joint employer and independent contractor rules.
By Noelle Mateer • July 8, 2024 -
Westin Long Beach workers strike, demanding higher wages
Workers at the hotel want a contract consistent with those already inked at properties across the region, as part of the SoCal multihotel strike that began last year.
By Jenna Walters • July 8, 2024 -
Hotel Tech-in: The AI-powered system safely storing guest luggage
The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.
By Jenna Walters • June 27, 2024 -
How hoteliers can address evolving challenges in hospitality: report
Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.
By Jenna Walters • June 24, 2024 -
Hospitality union Unite Here names Gwen Mills first woman president
Mills says she plans to invest in union growth as Unite Here prepares for a “historic showdown” in the hotel industry.
By Noelle Mateer • June 24, 2024 -
National Labor Relations Board says Red Rock Casino violated labor law
The casino resort has been ordered to return to the bargaining table with employees represented by Las Vegas’ Culinary Union.
By Noelle Mateer • June 21, 2024 -
Opinion
The US has a severe labor shortage. The Work Opportunity Tax Credit can help.
Updating the federal tax credit could provide a solution to the hotel industry’s ongoing labor shortage, which persists despite some hoteliers raising wages and improving benefits.
By Misty Chally • June 14, 2024 -
Hotel employment rose in May, but owners’ labor woes remained
The accommodations sector added 700 jobs in the month, but many hoteliers still can’t fill open positions even with increased wages, according to AHLA.
By Jenna Walters • June 11, 2024 -
Sofitel workers in DC narrowly vote to decertify union
Workers at the Sofitel Lafayette Square previously claimed parent company Accor and property owner Brookfield Asset Management were engaging in union busting.
By Noelle Mateer • June 10, 2024 -
DOL overtime expansion ‘unlawful,’ AHLA argues
The hospitality association, along with other business groups, filed a lawsuit claiming the rule expansion violates the Fair Labor Standards Act.
By Caroline Colvin • May 29, 2024 -
Virgin hotel labor dispute remains holdout in Las Vegas
Negotiations resumed last week after the Culinary Union ended its 48-hour strike, but union reps said they won’t accept the hotel’s latest “woefully inadequate” offer.
By Noelle Mateer • May 28, 2024 -
The Mirage to close in preparation for Hard Rock’s Vegas rebrand
The resort will shut its doors for nearly three years as Hard Rock works to “change the Las Vegas skyline.”
By Noelle Mateer • May 16, 2024