Labor: Page 2


  • Two women with suitcases check in with a female employee at a hotel front desk.
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    FG Trade Latin via Getty Images
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    Guest satisfaction up at hotels run by third-party management: J.D. Power

    Davidson Hospitality Group had the highest satisfaction scores of other large hospitality management companies, whose hotels are outperforming independently operated ones.

    By Sept. 4, 2024
  • Workers hold signs reading "on strike."
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    Courtesy of Unite Here
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    10,000 hotel workers are on strike across the country

    Hotel workers at 25 Hyatt, Hilton and Marriott properties in nine cities across the U.S. walked off the job this Labor Day weekend, according to hospitality union Unite Here.

    By Updated Sept. 3, 2024
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    freemixer via Getty Images
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    Hospitality industry faces increased pressure over worker burnout, outdated training

    More than half of front-line hospitality managers told Axonify their company doesn’t offer training to help well-being, engagement or motivation.

    By Carolyn Crist • Aug. 27, 2024
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    Igor Vershinsky via Getty Images
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    Opinion

    How hiring people with disabilities can help solve hotel staffing shortages

    Hotels should look outside their traditional talent sources to find employees, Darelyn Pazdel writes.

    By Darelyn Pazdel • Aug. 27, 2024
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    Courtesy of Unite Here Local 5
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    Hotel workers in Seattle, Hawaii, California authorize strikes

    A smattering of local hospitality unions have approved walkouts in recent days as the threat of nationwide strikes continues to loom.

    By Aug. 26, 2024
  • The view of the San Francisco-Oakland bridge.
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    Justin Sullivan via Getty Images
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    San Francisco hotel workers latest to approve ‘huge, historic’ strikes

    More than 10,000 workers nationwide have now said yes in strike authorization votes as momentum builds for walkouts.

    By Aug. 12, 2024
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    Courtesy of Unite Here Local 5
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    Thousands more hotel workers vote yes to strikes

    As nationwide momentum builds, union members in Boston and Honolulu approved walkouts, and those in Hawaii could strike at any time.

    By Aug. 9, 2024
  • Hotel workers hotel picket signs reading "ON STRIKE."
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    Mario Tama via Getty Images
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    Hotel workers in Connecticut, Rhode Island authorize strikes as nationwide walkouts loom

    Union members across the country are holding strike votes this month as they seek higher wages in their first post-pandemic contract negotiations.

    By Aug. 8, 2024
  • One person in a crowd is illuminated. The person wears a shirt reading "VEGAS STRONG" and holds a sign for the Culinary Workers Union.
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    John Locher/AP

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    Tracker

    Every hotel union strike in 2024 by region

    See where union workers have gone on strike, negotiated contracts and more with this one-stop resource of hotel strike activity in 2024. 

    By Updated Nov. 22, 2024
  • A hotel staffer pushes a luggage cart.
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    Joe Raedle via Getty Images
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    Opinion

    How child care benefits can attract hotel workers

    Amid persistent labor shortages, hotel operators can better draw and retain staff by adding child care as an employee benefit.

    By John Dorer • Aug. 5, 2024
  • The exterior of the Hilton Boston Plaza at twilight.
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    Courtesy of Hilton
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    13,500 hotel workers to hold strike votes

    Hospitality union members in Boston, Honolulu, San Francisco and Rhode Island will vote over whether to authorize strikes as contract negotiations with major hotel brands “drag on.”

    By July 25, 2024
  • A street view of the National Labor Relations Board in Northwest Washington, D.C.
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    Screenshot: Google Maps

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    Hotel industry reacts to NLRB joint-employer rule appeal withdrawal

    AHLA, which has been fighting the rule for months, called the NLRB’s latest move a “win” for hoteliers.

    By July 23, 2024
  • An employee carries a guest's bag to his taxi.
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    Spencer Platt via Getty Images
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    Despite added jobs, hotel employment lags pre-pandemic levels

    The accommodations sector added 700 jobs in June, but the American Hotel and Lodging Association says the hotel industry is still “behind where it needs to be.”

    By July 9, 2024
  • The exterior of the Supreme Court.
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    Chip Somodevilla via Getty Images
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    How the Chevron doctrine’s reversal could impact the hotel industry

    The ruling stands to affect interpretations of hotly debated statutes, including joint employer and independent contractor rules.

    By July 8, 2024
  • Workers in red T-shirts hold picket signs.
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    Mario Tama via Getty Images
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    Westin Long Beach workers strike, demanding higher wages

    Workers at the hotel want a contract consistent with those already inked at properties across the region, as part of the SoCal multihotel strike that began last year.

    By July 8, 2024
  • HotelsHero, the AI-powered luggage storage management system, launched in May.
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    Courtesy of HotelsHero
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    Hotel Tech-in: The AI-powered system safely storing guest luggage

    The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.

    By June 27, 2024
  • A man on a digital tablet for booking, planning and accommodation management while working at hotel front desk
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    Kobus Louw via Getty Images
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    How hoteliers can address evolving challenges in hospitality: report

    Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.

    By June 24, 2024
  • Mills shouts into a megaphone at a demonstration.
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    Courtesy of Unite Here
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    Hospitality union Unite Here names Gwen Mills first woman president

    Mills says she plans to invest in union growth as Unite Here prepares for a “historic showdown” in the hotel industry.

    By June 24, 2024
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    Ethan Miller via Getty Images
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    National Labor Relations Board says Red Rock Casino violated labor law

    The casino resort has been ordered to return to the bargaining table with employees represented by Las Vegas’ Culinary Union.

    By June 21, 2024
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    Michael M. Santiago / Staff via Getty Images
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    Opinion

    The US has a severe labor shortage. The Work Opportunity Tax Credit can help.

    Updating the federal tax credit could provide a solution to the hotel industry’s ongoing labor shortage, which persists despite some hoteliers raising wages and improving benefits.

    By Misty Chally • June 14, 2024
  • The Eastern facade of the United States Capitol Building, with the House of the Representative's stair.
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    3000ad via Getty Images
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    Hotel employment rose in May, but owners’ labor woes remained

    The accommodations sector added 700 jobs in the month, but many hoteliers still can’t fill open positions even with increased wages, according to AHLA. 

    By June 11, 2024
  • Workers hold signs reading "UNITE HERE."
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    Win McNamee via Getty Images
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    Sofitel workers in DC narrowly vote to decertify union

    Workers at the Sofitel Lafayette Square previously claimed parent company Accor and property owner Brookfield Asset Management were engaging in union busting.

    By June 10, 2024
  • Acting Labor Secretary Julie Su testifies before the Senate Appropriations Committee.
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    Chip Somodevilla / Staff via Getty Images
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    DOL overtime expansion ‘unlawful,’ AHLA argues

    The hospitality association, along with other business groups, filed a lawsuit claiming the rule expansion violates the Fair Labor Standards Act.

    By Caroline Colvin • May 29, 2024
  • People walking on a sidewalk hold picket signs.
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    Courtesy of Culinary Union
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    Virgin hotel labor dispute remains holdout in Las Vegas

    Negotiations resumed last week after the Culinary Union ended its 48-hour strike, but union reps said they won’t accept the hotel’s latest “woefully inadequate” offer.

    By May 28, 2024
  • A guitar-shaped building is lit up in purple on the Strip.
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    Courtesy of Hard Rock International
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    The Mirage to close in preparation for Hard Rock’s Vegas rebrand

    The resort will shut its doors for nearly three years as Hard Rock works to “change the Las Vegas skyline.”

    By May 16, 2024