Operations: Page 2
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Vegas brings Q2 growth for Caesars, despite ‘terrible’ April start
The company’s CEO said the first month of the quarter was rough for its regional segment, but heightened ADRs in Las Vegas show promise for a “strong” second half.
By Jenna Walters • July 31, 2024 -
Q&A
Accor exec talks new council ‘shaping the future of corporate travel’
Chief Sales Officer Sophie Hulgard discusses the priorities of Accor’s newly formed Global Leadership Council, including traveler well-being, sustainability and cost optimization.
By Noelle Mateer • July 30, 2024 -
Trendline
Food and beverage
The hotel industry is adapting to changes in food and beverage trends.
By Hotel Dive staff -
Opinion
How hoteliers can leverage their tech stacks during the busy travel season
From loyalty programs to strategic marketing, the effective use of technology can improve the guest experience and optimize hotel revenue.
By Mo Chaar • July 25, 2024 -
Wyndham’s pipeline hits record high in Q2, ‘lots of deals’ on horizon
CEO Geoff Ballotti said hotel owners are “more receptive” to deals, including for the company’s Echo Suites extended stay brand, after Choice ended its acquisition pursuit.
By Jenna Walters • July 25, 2024 -
Coury launches hospitality management company aimed at core brands
The new venture, Concert Hospitality, will allow Coury Holdings to manage “a more diverse range of investments,” according to CEO Paul Coury.
By Noelle Mateer • July 17, 2024 -
Marriott unveils digital tools to ease business travel planning, booking
Business Access by Marriott Bonvoy was designed to simplify the travel management process for small- to medium-sized businesses, which report frustrations with current platforms.
By Jenna Walters • July 9, 2024 -
Top hospitality C-suite appointments of Q2 2024
CEO, CFO, COO, oh my! In Q2, companies including Wyndham, Loews and Aimbridge made leadership changes set to impact operations.
By Jenna Walters • June 25, 2024 -
How hoteliers can address evolving challenges in hospitality: report
Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.
By Jenna Walters • June 24, 2024 -
Opinion
3 ways hotels can streamline operations this summer
As the busy season ramps up, hoteliers should consider strategies for keeping their workflows streamlined and their guests safe.
By Kevin Lane • June 12, 2024 -
Pyramid Global Hospitality expands luxury lifestyle, resort portfolios
The hotel management company has added 12 properties in markets including Florida, Arizona and Maryland to its roster in 2024 alone.
By Noelle Mateer • June 11, 2024 -
Why TGI Fridays expects hotels to be a growth channel
The full-service chain, which opened a unit inside Hilton Garden Inn in Hollywood, California, says converting generic restaurants inside hotels decreases time and cost to develop.
By Julie Littman • June 6, 2024 -
Stonebridge names Rob Smith president and CEO
The hotel industry veteran jumps ship from management company Aimbridge Hospitality to assume the leadership position.
By Jenna Walters • May 31, 2024 -
First Hospitality brings 3 Hilton lifestyle hotels under management
Among other hospitality management companies expanding in the segment, First Hospitality grows its 70-hotel portfolio to roughly 35% lifestyle properties.
By Jenna Walters • May 28, 2024 -
Hotel operator, tech provider OYO plots US expansion with 250 hotels
The India-based hospitality technology company will grow its footprint in domestic markets with “strong growth potential,” including in Florida, Nevada and California.
By Jenna Walters • May 6, 2024 -
Concord Hospitality appoints Will Loughran chief operating officer
The 30-year industry veteran will take over for Nick Kellock, who is retiring next month.
By Jenna Walters • April 23, 2024 -
Opinion
What hotel managers can do to fight germs
Smart design choices can keep hotel rooms clean and better cater to health- and wellness-minded guests.
By Philip Tierno, Jr. • April 15, 2024 -
Wyndham appoints CIO Scott Strickland as chief commercial officer
Heading a newly created commercial organization, the company veteran will focus on Wyndham’s technology strategy and oversee global sales, revenue generation, marketing and loyalty.
By Jenna Walters • April 9, 2024 -
TPG Hotels & Resorts joins competitors in Dallas with new operations HQ
TGP President and COO Ben Perelmuter said the pool of hospitality talent in the Texas metro area has made it “the nation’s hub for leading hospitality management firms.”
By Jenna Walters • March 25, 2024 -
Opinion
Why the hotel industry needs to overhaul its approach to cancellation policies
The booking journey isn’t over once a guest clicks “book.” Rather, it’s the moment hoteliers should begin to deepen their interactions with guests.
By Frank Reeves • March 11, 2024 -
AHLA President and CEO William ‘Chip’ Rogers resigns
Kevin Carey will take over as interim president and CEO while continuing in his role as senior executive vice president and COO.
By Jenna Walters • Updated March 6, 2024 -
Loews Minneapolis Hotel rebranded to Hilton following sale
New owner and management company Marcus Hotels & Resorts will immediately convert the property to The Lofton Hotel under lifestyle brand Tapestry Collection by Hilton.
By Jenna Walters • March 4, 2024 -
Maui wildfires negatively affect Marriott Vacations Worldwide Q4 results
Vacation ownership sales declined when compared to the same quarter of 2022, which the company attributes to August wildfires and “a challenging year.”
By Noelle Mateer • Feb. 23, 2024 -
Opinion
4 ways hoteliers can optimize loyalty
Hotel loyalty programs are not just a tool for customer retention — they are a strategic asset that can significantly contribute to RevPAR.
By Mo Chaar • Feb. 12, 2024 -
Aimbridge Hospitality restructures to streamline US operations
The hotel management company will create a dedicated owner relations team and two focused operating divisions led by company executives.
By Jenna Walters • Feb. 7, 2024 -
Hotel Tech-in: The AI-powered bedbug detection coming for US hotels
New funding and a partnership with Philadelphia-based MachineQ will bring U.K. startup Spotta’s bedbug-fighting technology to more hotels in the U.S.
By Noelle Mateer • Jan. 31, 2024