3 ways hotels can streamline operations this summer

As the busy season ramps up, hoteliers should consider strategies for keeping their workflows streamlined and their guests safe.

By Kevin Lane • June 12, 2024

Pyramid Global Hospitality expands luxury lifestyle, resort portfolios

The hotel management company has added 12 properties in markets including Florida, Arizona and Maryland to its roster in 2024 alone.

By Noelle Mateer • June 11, 2024

Explore the Trendline➔

Food and beverage

The hotel industry is adapting to changes in food and beverage trends. 

By Hotel Dive staff

Why TGI Fridays expects hotels to be a growth channel

The full-service chain, which opened a unit inside Hilton Garden Inn in Hollywood, California, says converting generic restaurants inside hotels decreases time and cost to develop.

By Julie Littman • June 6, 2024

Stonebridge names Rob Smith president and CEO

The hotel industry veteran jumps ship from management company Aimbridge Hospitality to assume the leadership position.

By Jenna Walters • May 31, 2024

First Hospitality brings 3 Hilton lifestyle hotels under management

Among other hospitality management companies expanding in the segment, First Hospitality grows its 70-hotel portfolio to roughly 35% lifestyle properties.

By Jenna Walters • May 28, 2024

Hotel operator, tech provider OYO plots US expansion with 250 hotels

The India-based hospitality technology company will grow its footprint in domestic markets with “strong growth potential,” including in Florida, Nevada and California.

By Jenna Walters • May 6, 2024

Concord Hospitality appoints Will Loughran chief operating officer

The 30-year industry veteran will take over for Nick Kellock, who is retiring next month.

By Jenna Walters • April 23, 2024

What hotel managers can do to fight germs

Smart design choices can keep hotel rooms clean and better cater to health- and wellness-minded guests.

By Philip Tierno, Jr. • April 15, 2024

Wyndham appoints CIO Scott Strickland as chief commercial officer

Heading a newly created commercial organization, the company veteran will focus on Wyndham’s technology strategy and oversee global sales, revenue generation, marketing and loyalty.

By Jenna Walters • April 9, 2024

TPG Hotels & Resorts joins competitors in Dallas with new operations HQ

TGP President and COO Ben Perelmuter said the pool of hospitality talent in the Texas metro area has made it “the nation’s hub for leading hospitality management firms.”

By Jenna Walters • March 25, 2024

Why the hotel industry needs to overhaul its approach to cancellation policies

The booking journey isn’t over once a guest clicks “book.” Rather, it’s the moment hoteliers should begin to deepen their interactions with guests.

By Frank Reeves • March 11, 2024

AHLA President and CEO William ‘Chip’ Rogers resigns

Kevin Carey will take over as interim president and CEO while continuing in his role as senior executive vice president and COO.

By Jenna Walters • Updated March 6, 2024

Loews Minneapolis Hotel rebranded to Hilton following sale

New owner and management company Marcus Hotels & Resorts will immediately convert the property to The Lofton Hotel under lifestyle brand Tapestry Collection by Hilton.

By Jenna Walters • March 4, 2024

Maui wildfires negatively affect Marriott Vacations Worldwide Q4 results

Vacation ownership sales declined when compared to the same quarter of 2022, which the company attributes to August wildfires and “a challenging year.”

By Noelle Mateer • Feb. 23, 2024

4 ways hoteliers can optimize loyalty

Hotel loyalty programs are not just a tool for customer retention — they are a strategic asset that can significantly contribute to RevPAR.

By Mo Chaar • Feb. 12, 2024

Aimbridge Hospitality restructures to streamline US operations

The hotel management company will create a dedicated owner relations team and two focused operating divisions led by company executives.

By Jenna Walters • Feb. 7, 2024

Hotel Tech-in: The AI-powered bedbug detection coming for US hotels

New funding and a partnership with Philadelphia-based MachineQ will bring U.K. startup Spotta’s bedbug-fighting technology to more hotels in the U.S.

By Noelle Mateer • Jan. 31, 2024

Hotel industry forecast 2024: development, F&B, technology and more

Leaders in the hospitality industry shared with Hotel Dive what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.

By Noelle Mateer • Jan. 30, 2024

Hilton launches Unlocking Doors program for aspiring hotel owners

The initiative will offer potential owners educational programs, networking opportunities and access to affordable capital, one of hotel ownership’s biggest barriers to entry.

By Noelle Mateer • Jan. 26, 2024

Hilton launches food and beverage consultancy

Stir Creative Collective will develop original F&B concepts and brands for Hilton’s affiliated partners and independent hotel operators.

By Noelle Mateer • Jan. 22, 2024

Hard Rock names new senior vice president of hotel operations

Thirty-year industry veteran John Rees will oversee operations across the company’s 37-property hotel portfolio.

By Jenna Walters • Jan. 4, 2024

Red Roof claims cybersecurity incident did not involve guest data

The hotel company experienced a ransomware attack in September that targeted personal data.

By Jenna Walters • Dec. 11, 2023

4 strategies to boost hotel staff engagement during the holiday travel season

An engaged staff is key to guest satisfaction. With hotel workers stretched thin during the busy period, prioritizing employee engagement is more important than ever, writes Rachael Ricketts of Medallia.

By Rachael Ricketts • Dec. 8, 2023

Hyatt’s global president of operations exits

Chuck Floyd will retire in 2024, following 40 years of management and leadership work at the hotel company.

By Jenna Walters • Dec. 5, 2023

How rethinking hotel housekeeping can help address the worker shortage

Hoteliers can better attract and retain staff by leveraging technology, offering job flexibility, building career pathways and hiring more broadly.

By John Dorer and David Yurkofsky • Nov. 27, 2023