Dive Brief:
- Hospitality software platform Mews has launched a new artificial intelligence-powered product called Mews Business Intelligence to provide hoteliers with real-time actionable insights, the company announced Wednesday.
- Mews BI is embedded directly into the Mews operating system, offering hoteliers a “single source of truth” for tracking revenue, occupancy and bookings across their portfolios.
- The launch furthers Amsterdam-based Mews’ push into AI, following a $300 million Series D capital raise in January. It also comes as investor confidence remains high on “core systems hospitality operators use to run their businesses,” including AI-fueled technologies as well as other capital that “sit close to essential operator workflows.”
Dive Insight:
Mews BI features built-in analytics, including AI-powered performance summaries to help with decision-making; custom dashboards to better track KPIs; automated reporting to reduce manual work; and external source data, combining Mews’ data with Google Ads and online travel agencies for a more comprehensive view of performance.
“With Mews BI, we’re giving hoteliers a single, reliable platform to turn their data into actionable insights – helping them make faster, smarter decisions every day,” Pepa Starýchfojtů, chief product and technology officer at Mews, said in a statement.
Mews BI has been adopted by 1,000 early customers, including the 42-room Adara Hotel in Whistler, British Columbia in Canada. The hotel used the room performance dashboard to better understand occupancy and ADR by room type, allowing the team to recategorize inventory and introduce targeted strategies to boost those metrics.
“We had data before, but it was manual and not detailed, just basic stats like overall ADR and date,” Rhys Davies, general manager of the hotel, said in a statement. “With Mews BI, everything is in one place.”
A recent Abode Worldwide report found that property management systems and AI-led platforms led hospitality tech investment in the past year.
According to Abode founder and CEO Jessica Gillingham, investors are “concentrating capital in platforms that hospitality businesses increasingly depend on every day.”
