AI enables hospitality workers to focus on human interaction: report

When hotels adopt artificial intelligence to handle rote administrative tasks, employees are able to spend more time on guests, per the American Hotel & Lodging Association.

By Lara Ewen • Nov. 5, 2026

Double-digit revenue growth: How handheld POS tech is transforming hotel food and beverage

Guests expect to access meal and beverage service anywhere, and hotels need to deliver frictionless ordering and billing to create an enticing guest experience.

Nov. 2, 2026

Hilton expects agentic AI to simplify the hotel customer experience

The hotel is investing in its tech stack as it prepares for agentic AI to drive better customer experiences while reducing costs for the business, President and CEO Chris Nassetta said.

By Bryan Wassel • Oct. 27, 2026

BWH Hotels rebrands to WorldHotels in ‘comprehensive transformation’

The “strategic evolution” brings more than 4,000 hotels under the WorldHotels name and introduces a new guest experience, a unified loyalty program and new digital infrastructure.

By Noor Adatia • Oct. 27, 2026

What hotels worldwide can learn from the UAE’s resilience

Hotels in the Middle East have adapted their operations, used a team-first leadership approach and held onto market faith to weather challenging times, writes a hospitality VP.

By Sahiti Gaddam • Oct. 26, 2026

How hotels can combat rising insurance costs

As carrier exits and soaring jury verdicts boost premiums, there are several key actions hotels can take to reduce costs, experts share.

By Michael Brady • Oct. 14, 2026

What hotel owners should consider when converting to a soft brand

Hoteliers should assess the unique opportunities and challenges of soft brands, while striving to maintain their individuality, experts shared at this year’s Lodging Conference.

By Noor Adatia • Oct. 13, 2026

Lodging Lowdown: IHG names global sales leader, Series by Marriott expands

Plus, Duetto acquired FLYR Hospitality to accelerate its artificial intelligence capabilities, and Concord Hospitality added multiple hotels to its management portfolio.

By Jenna Graber • Oct. 9, 2026

The top hospitality conferences in 2027

Industry professionals will have many opportunities to connect, discuss and learn at events focused on hotel technology, development, investment and more.

By Jenna Graber • Updated Nov. 10, 2026

Lodging Lowdown: Nobu Hospitality expands to Puerto Rico, Accor taps Mews to standardize F&B operations

Plus, Choice Hotels launched a new points-sharing feature, allowing loyalty members to share points “seamlessly and for free.”

By Noor Adatia , Jenna Graber • Oct. 2, 2026

Hotel Tech-in: The wireless tracking device that clears room service trays

TrayAway’s technology solves an overlooked operational pain point with a Wi-Fi-based device that allows guests to notify staff when they’re done with their meal through the click of a single button.

By Noor Adatia • Sept. 29, 2026

Execs at new AI Hospitality Group give inside look at ‘first AI-native operating company’

The CEO, COO and CTO behind the new venture share why its artificial intelligence-enabled model is the future of hotel operations.

By Jenna Graber • Sept. 22, 2026

Why hotel recovery isn’t waiting on rate cuts

Demand, rather than monetary policy, is driving hotel performance, and hotel cap rates reflect this reality, writes a real estate investment firm co-founder.

By Russ Flicker • Sept. 22, 2026

Guest satisfaction is up at branded hotels: report

JD Power found that while guest rooms are largely driving an improved guest experience at hotels managed by third parties, lobbies and other common areas remain an opportunity.

By Noor Adatia • Sept. 8, 2026

Bally’s CFO resigns weeks after going concern warning

To boost its liquidity, the casino operator said in August that it was exploring selling assets, an equity sale and debt financings.

By Maura Webber Sadovi • Sept. 4, 2026

Airbnb names Pepijn Rijvers chief business officer

The former Tripadvisor and Booking.com leader succeeds Dave Stephenson as Airbnb furthers its hotel strategy.

By Noor Adatia • Sept. 2, 2026

Hotel Tech-in: The AI-powered system optimizing Resorts World’s central utility plant

Johnson Controls claims its Metasys and OpenBlue technology has saved the Las Vegas resort $110,000 in annual energy costs.

By Jenna Graber • Aug. 28, 2026

Lodging Lowdown: LivAway Suites expands to Alabama, Meyer Jabara adds first university hotel

Plus, Davidson Hospitality Group debuted its GM Edge program, a leadership initiative designed to “drive operational excellence.”

By Noor Adatia • Aug. 21, 2026

How hotels can prepare for hurricane season

Annual property inspections can help hotels identify weather-related maintenance issues before they become costly losses, writes a senior director at an insurance research company.

By Ross Haigler • Aug. 13, 2026

Lodging Lowdown: Accor debuts in Las Vegas with Treasure Island, Potomac Hotel joins Marriott’s Autograph Collection

Plus, Crestline Hotels & Resorts has been selected to manage a dual-branded Marriott property near Vail, Colorado, with access to skiing.

By Noor Adatia • Aug. 7, 2026

4 trends reshaping the 2026 hospitality investment market

The first half of 2026 delivered some surprises that could present compelling opportunities for investors who can move quickly, per the co-founder of a real estate investment firm.

By Russ Flicker • Aug. 3, 2026

Lodging Lowdown: Viceroy Hotels to debut NYC flagship, Radisson launches app on ChatGPT

Plus, Remington Hospitality added a soon-to-be Hyatt Regency in San Diego to its portfolio, and Langham Hospitality Group named a new chief operating officer.

By Noor Adatia • July 31, 2026

Hotel Tech-in: The boutique hotel in Maine operating without a front desk

The hotel’s “remote concierge” concept helps eliminate overhead costs for smaller properties and provides 24/7 guest support remotely thanks to technology.

By Noor Adatia • July 29, 2026

Hilton reported Q2 RevPAR gains, raises full-year forecast

During an earnings call, CEO Chris Nassetta touted strengthening demand trends and highlighted a record number of signings that expanded Hilton’s development pipeline.

By Noor Adatia • July 28, 2026

Hospitality industry leaders’ top tips for adapting to the 2026 hotel landscape

During the first half of the year, experts shared advice on hotel design, technology, personalization and more.

By Noor Adatia • July 21, 2026