How luxury suites are evolving as revenue drivers

In the past, high-end hotel suites were often empty. Now, they’re a key part of the revenue manager’s toolkit.

By Robert Walters • March 13, 2025

How are C-suites reacting to Trump’s DEI orders?

Most are in a holding pattern, a Littler survey showed — but certain initiatives may be on the chopping block.

By Kathryn Moody • March 5, 2025

CEO Alex Dixon opens up about future of Resorts World Las Vegas

Dixon, who took over at the helm of the challenged resort in January, shares his plans to drive growth through unique experiences and untapped development opportunities.

By Jenna Graber • Feb. 28, 2025

Hotels offering higher wages still short-staffed: report

Providing higher pay, in part, enhanced hotel employee numbers compared to last spring, according to AHLA, though challenges persist.

By Jenna Graber • Feb. 25, 2025

Hotel Tech-in: The AI agent fielding front desk calls

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings.

By Noelle Mateer • Feb. 21, 2025

Resorts World Las Vegas names COO, CFO

Carlos Castro will lead the Strip resort’s financial strategy, operations and long-term growth following recent regulatory and financial woes.

By Jenna Graber • Feb. 21, 2025

Hospitality workers’ hours rose in wake of LA wildfires: report

Leisure and hospitality workers in the region bucked the trend of lost hours as the industry played a key role in recovery efforts, according to ADP.

By Noelle Mateer • Feb. 19, 2025

US hotel profits grew in 2024, despite rising labor costs

Top U.S. markets saw increased gross operating profits per available room last year, though higher operating expenses limited growth, per CoStar.

By Jenna Graber • Feb. 19, 2025

Schneider Electric unveils all-in-one HVAC room controller

The new device, which boasts AI-driven HVAC optimization capabilities that can help drive energy and emissions reductions, is “an ideal solution” for hotels, the company says.

By Joe Burns • Feb. 18, 2025

Marriott posts RevPAR, rooms growth amid strong travel demand

CEO Anthony Capuano said he is “incredibly optimistic” about the future, as Marriott gears up for continued travel momentum and anticipated pipeline generation.

By Jenna Graber • Feb. 11, 2025

Filling the gaps: 4 ways an app can transform temporary staffing for hospitality businesses

Finding staff in the hospitality industry can feel like playing a high-stakes game of hide-and-seek.

Feb. 10, 2025

Hotel industry forecast 2025: development, labor, F&B and more

Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything from the regulatory environment to traveler preferences.

By Noelle Mateer , Jenna Graber • Jan. 31, 2025

How a guest-centric focus can unlock hotel revenue opportunities

Personalization can help hotels increase revenue, strengthen guest loyalty and sustain competitive advantage, Agilysys’ Matthew Prosser shares.

By Matthew Prosser • Jan. 24, 2025

Hilton, American Express to offer 20,000 free hotel rooms amid wildfires

Hilton is working with Los Angeles nonprofit 211 LA to coordinate the distribution of rooms and is asking Hilton Honors members to consider donating loyalty points to support nonprofit work.

By Noelle Mateer • Jan. 17, 2025

How hotels are responding to the Los Angeles wildfires

As hotels provide shelter for evacuees, the wildfires spreading across California could impact their business for months to come.

By Noelle Mateer • Jan. 10, 2025

Top advice for hospitality industry leaders in 2025

Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.

By Jenna Graber • Jan. 9, 2025

KSL Resorts rebrands to Peregrine Hospitality

The move is intended to allow the hotel management firm to expand its platform as it grows across all hospitality asset classes, CEO Greg Kennealey said.

By Noelle Mateer • Jan. 8, 2025

Coury Hospitality appoints COO to president

Andrew Casperson will head the Dallas-based hospitality management company, driving its strategic growth in the lifestyle hotel segment.

By Jenna Graber • Jan. 7, 2025

6 hospitality industry trends to watch in 2025

Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.

By Noelle Mateer , Jenna Graber • Jan. 6, 2025

Hotel Tech-in: The water filtration system reducing plastic waste

The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.

By Jenna Graber • Dec. 19, 2024

The top 12 hotel industry CEO appointments of 2024

Aimbridge Hospitality, the American Hotel & Lodging Association and Auberge Resorts are among the hospitality companies that tapped new leaders this year.

By Jenna Graber • Dec. 16, 2024

10 notable hospitality executive interviews from 2024

Throughout the year, experts from IHG, Hyatt, Accor and more talked development, sustainability and travel trends, sharing what drove hotel industry growth throughout the year.

By Jenna Graber • Dec. 10, 2024

How hotels can prepare for security incidents

Following last week’s shooting of UnitedHealthcare CEO Brian Thompson outside a Hilton, experts reflect on hotels’ role as a backdrop for criminal activity — and how hoteliers can prepare for unlikely scenarios.

By Noelle Mateer • Dec. 9, 2024

Resorts World Las Vegas names CEO, forms board of directors

The operator tapped Alex Dixon as CEO and other industry veterans for the board to “strengthen its leadership” amid financial and legal troubles.

By Jenna Graber • Dec. 6, 2024

MGM Resorts names chief content, hospitality and development officer

The resort operator promoted Ari Kastrati to the role, in which he will oversee global design and development and sports and entertainment partnerships. 

By Jenna Graber • Dec. 5, 2024