Operations


  • Pictured is a hotel room in San Antonio
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    Courtesy of Hilton
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    Hospitality industry leaders’ top tips for adapting to the 2026 hotel landscape

    During the first half of the year, experts shared advice on hotel design, technology, personalization and more.

    By July 21, 2026
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    Courtesy of The Society
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    Opinion

    What hoteliers should know about the evolving role of branding

    Thoughtful and authentic hotel branding is a key component in driving ROI for owners and encouraging guests to return, writes one branding expert.

    By Gustavo Neri • July 20, 2026
  • Room service waiter giving tray to smiling woman
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    Jupiterimages via Getty Images
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    Sponsored by Amazon Business

    How to build a more resilient hospitality procurement strategy

    A step-by-step approach to smarter sourcing, supplier management, and cost control.

    July 20, 2026
  • Hotel Yountville
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    Courtesy of Peregrine Hospitality
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    Lodging Lowdown: Travel + Leisure Co. makes pair of acquisitions, Peregrine grows presence in Napa Valley

    Plus Spire Hospitality appoints a new CEO to drive operational and data initiatives.

    By July 16, 2026
  • Spa in a hotel
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    Courtesy of Hilton
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    Hilton, ResortPass expand partnership as consumers seek flexible wellness

    Hilton renewed its agreement with the day-pass provider to scale access to health and wellness offerings across its properties.

    By July 15, 2026
  • A man on a digital tablet for booking, planning and accommodation management while working at hotel front desk
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    Getty Images
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    4 notable interviews about AI in hospitality from H1 2026

    During the first half of the year, Hotel Dive sat down with hotel executives and tech leaders to discuss the evolving role of artificial intelligence in hospitality.

    By July 14, 2026
  • Man on wheelchair going to the toilet not adapted for disability person.
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    Getty Images
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    How accessibility features can help hotels win guests in an aging America

    Ensuring an accessible stay is a key way for hotels to attract older adults, who tend to spend more and remain loyal.

    By Michael Brady • July 10, 2026
  • Rendering of a hotel
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    Courtesy of Nell Hotels
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    Lodging Lowdown: Choice Hotels taps AI leader to board, Aspen Hospitality launches luxury Nell Hotels brand

    Plus, two hotel management companies merged, and a real estate investment firm nabbed an eight-property portfolio.

    By , July 10, 2026
  • TechForce Robotics' TIM-E robot in a hotel.
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    Retrieved from TechForce Robotics on February 25, 2026
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    6 emerging hotel tech solutions that impacted hospitality in H1 2026

    From back-of-house robot assistants to artificial intelligence-powered HVAC systems, these technologies are having an influence on the industry.

    By July 9, 2026
  • A image of Mews Founder Richard Valtr and CEO Matt Welle
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    Courtesy of Mews
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    Mews lays off 15% of staff in pivot to ‘AI-native’ future

    The decision was a “difficult” one and is reflective of the current AI landscape in hospitality, founder Richard Valtr shared on LinkedIn.

    By July 8, 2026
  • A colorful sign reads "Official Sticker Collection, World Cup 2026" in a sports stadium.
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    Dave Kotinsky via Getty Images
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    Hotels in World Cup host cities exceed initial RevPAR forecast

    CoStar data through June 27 shows that hotels in U.S. host cities have averaged RevPAR gains “well above 20%,” surpassing the group’s initial projection of 13%, per analyst Didio Pequeno.

    By July 6, 2026
  • Inside of a hotel room
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    Courtesy of Chambers Hotel
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    Chambers Hotel New York reopens in Midtown as independent operation

    Following a brief period as a Sonder property, the hotel returns to its original identity as a bespoke, art-forward destination.

    By June 29, 2026
  • Rendering of a hotel
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    Courtesy of Hilton
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    Lodging Lowdown: Dual-branded Hilton comes to Colorado, Hyatt launches developer financing program

    Plus, Aimbridge Hospitality has launched an enterprise platform to drive “operational excellence,” and Hilton opened its second Tempo hotel in Nashville. 

    By , June 26, 2026
  • Two blue chairs in the corner of a hotel room.
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    Courtesy of Marriott International
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    Hotel deal activity slows, with capital focusing on luxury, wellness

    Buyers are focused on the upper end of the market, with upscale, upper upscale and luxury assets comprising 73% of deals over the last six months, per PwC’s U.S. midyear outlook.

    By June 25, 2026
  • Workers smiling
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    Courtesy of Hilton
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    Workers prefer a human-centered approach, still anxious about AI: Hilton

    A new report examines how hospitality-inspired leadership, community, mentorship and purpose drive retention and performance in the workplace.

    By June 23, 2026
  • The lobby features an orange carpet with a modern design.
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    Courtesy of Marriott International
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    Opinion

    How hoteliers can embrace design to create memorable moments

    Small but carefully considered design details represent a valuable way for owners to differentiate their hotel and drive a tangible return.

    By Paige Harris • June 22, 2026
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    Courtesy of Marriott International
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    Marriott’s Design Hotels expands portfolio with Palisociety agreements

    The design-forward brand added 16 Palisociety hotels to its portfolio, furthering efforts to expand in the Americas.

    By June 22, 2026
  • A group of executives sits on stage at the NYU International Hospitality Investment Forum in New York City.
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    Jenna Graber, Hotel Dive/Hotel Dive
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    Top takeaways from 2026’s NYU International Hospitality Investment Forum

    At the annual investor conference, hotel leaders talked travel demand, the future of artificial intelligence and their predictions for the rest of the year.

    By June 17, 2026
  • Inside a hotel room
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    Courtesy of Hilton
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    Hilton Boston Back Bay completes multimillion-dollar renovation, emphasizing wellness

    The redesigned 401-room hotel offers “travelers a front-row seat to both the heritage and future of Boston” and features an expanded fitness center and upgraded meeting space.

    By June 17, 2026
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    Permission granted by G6 Hospitality
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    G6 Hospitality CEO Sonal Sinha exits amid leadership changes

    G6 also promoted Nikhil Heda and Anuj Ladha to support its U.S. growth across the economy, midscale and hospitality segments.

    By June 15, 2026
  • A blue vintage car sits outside a hotel entrance.
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    Permission granted by Binyan Studios/Delano Miami Beach
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    Lodging Lowdown: Delano Miami Beach reopens, AI Hospitality Alliance names advisory board

    Also, a historic hotel reopened in Austin, Texas, and Under Canvas expanded in the Northeast.

    By June 12, 2026
  • A image of Mews Founder Richard Valtr and CEO Matt Welle
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    Courtesy of Mews
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    Q&A

    Mews founder on how AI can deepen human connection at hotels

    Richard Valtr believes the human aspect of hospitality can be preserved — and even strengthened — through the strategic use and implementation of artificial intelligence.

    By June 11, 2026
  • Picture of Hapi's new CEO Jeff Bzdawka
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    Permission granted by Hapi
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    Q&A

    Hapi CEO shares how hotels can go from ‘AI-ready’ to ‘AI-enabled’

    Jeff Bzdawka on why AI only works with the right data set and the importance of aligning the tech with business needs.

    By June 8, 2026
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    Permission granted by Yotel
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    Yotel taps new COO, strengthens senior leadership team

    Paul Harnedy will oversee the company’s commercial operations as it works on a long-term goal of reaching 100 hotels by 2031.

    By June 4, 2026
  • A room at an Undergraduate by Hilton hotel.
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    Courtesy of Hilton
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    Hilton CEO shares ambitious outlook for Undergraduate expansion

    Chris Nassetta and other Hilton leaders reveal how the new college town-focused brand was born following the 2024 acquisition of Graduate.

    By June 3, 2026