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  • Marriott International launched Business Access by Marriott Bonvoy, an online program designed to ease the travel management process for small- to medium-sized businesses.
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    Courtesy of MullenLowe
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    Marriott unveils digital tools to ease business travel planning, booking

    Business Access by Marriott Bonvoy was designed to simplify the travel management process for small- to medium-sized businesses, which report frustrations with current platforms.

  • An employee carries a guest's bag to his taxi.
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    Spencer Platt via Getty Images
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    Despite added jobs, hotel employment lags pre-pandemic levels

    The accommodations sector added 700 jobs in June, but the American Hotel and Lodging Association says the hotel industry is still “behind where it needs to be.”

  • The exterior of the Supreme Court.
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    Chip Somodevilla via Getty Images
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    How the Chevron doctrine’s reversal could impact the hotel industry

    The ruling stands to affect interpretations of hotly debated statutes, including joint employer and independent contractor rules.

  • Workers in red T-shirts hold picket signs.
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    Mario Tama via Getty Images
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    Westin Long Beach workers strike, demanding higher wages

    Workers at the hotel want a contract consistent with those already inked at properties across the region, as part of the SoCal multihotel strike that began last year.

  • The exterior of the Hilton Union Square.
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    Justin Sullivan via Getty Images
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    Downtown San Francisco hotels’ value drops by $1B: Trepp

    In the latest blow to the city’s hotel market, Moody’s Ratings downgraded bond classes for the properties that Park Hotels & Resorts ceased payments on last year.

  • City skyline
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    Art Wager via Getty Images
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    Certares, HHM Hotels bet on San Diego with joint hotel acquisition

    The Carté Hotel buy aligns with a strategy to invest in “experiential real estate in growing major markets,” according to Nolan Hecht, senior managing director at Certares.

  • The glass exterior of the Anaheim Convention Center features blue signage denoting Wyndham's 2023 Global Conference.
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    Courtesy of Wyndham Hotels & Resorts
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    Wyndham deepens AI play with guest engagement platform rollout

    Wyndham Connect, in use across North America, was designed to “elevate” the guest experience with mobile tipping and AI messaging, while also driving revenue for franchisees.

  • Downtown Los Angeles California skyline cityscape skyscrapers
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    dszc via Getty Images
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    How California’s ‘junk fee’ laws could impact legislation nationwide

    The state is now a testing ground for rules affecting how hotels and other accommodations display mandatory fees.

  • A robot next to a traditional luggage cart.
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    Courtesy of Piaggio Fast Forward
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    6 emerging hotel technology solutions to watch in 2024

    From bedbug detection tech to AI-powered luggage storage, these innovations are leading a new wave of hotel technology trends.

  • DJ Kygo's global live events business Palm Tree Crew will open the “music-focused” Palm Tree Club in Miami.
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    Courtesy of Palm Tree Crew
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    DJ to open ‘music-focused’ experiential hotel in Miami

    Kygo’s global live events business will replace Shuckers Waterfront Grill & Hotel with the 118-suite Palm Tree Club, merging the energy of a music festival with laid-back hospitality.

  • HotelsHero, the AI-powered luggage storage management system, launched in May.
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    Courtesy of HotelsHero
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    Hotel Tech-in: The AI-powered system safely storing guest luggage

    The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.

  • A waterslide empties into a pool.
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    Sean Gallup via Getty Images
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    Opinion

    How hotels can prepare for an eco-conscious future

    The hospitality industry must evolve to become advocates for the environment rather than contributors to its degradation.

    ESG
  • Hyatt Regency Chicago completed a $150 million renovation, touching the guest rooms.
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    Courtesy of Hyatt
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    Hyatt Regency Chicago wraps $150M renovation, awaits further upgrades

    The guest rooms and two ballrooms were revamped, and more changes are on the horizon for the city’s largest hotel.

  • A modern office with glass windows looking over a green outdoor courtyard.
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    Fahroni via Getty Images
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    Green Key Global to offer Choice Hotels sustainability expertise

    Choice hotel owners in the U.S. can seek sustainability certifications to attract guests and corporate clients.

    ESG
  • Aerial view above Lake Merritt in Oakland, California. Looking across the lake at downtown Oakland with skyscrapers in the distance.
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    DianeBentleyRaymond via Getty Images
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    Park Hotels & Resorts closes third Bay Area hotel

    Hilton Oakland Airport will close in August, a year after the REIT exited two other hotels in downtown San Francisco.

  • New Orleans' Maison Métier and The Barnett will join Hyatt’s Independent Collection of brands.
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    Courtesy of Hyatt
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    Hyatt adds 2 New Orleans hotels amid luxury lifestyle push

    On the heels of growth “fueled by the leisure and lifestyle segment,” Hyatt will bring Maison Métier and The Barnett under its Independent Collection this year.

  • Two businesses executives shake hands in office
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    opolja via Getty Images
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    Top hospitality C-suite appointments of Q2 2024

    CEO, CFO, COO, oh my! In Q2, companies including Wyndham, Loews and Aimbridge made leadership changes set to impact operations.

  • Aimbridge Hospitality filed a lawsuit against Avion Hospitality and its president and CEO, Robert Burg.
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    Courtesy of Aimbridge Hospitality
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    Former Aimbridge COO implicated in ‘scheme’ to steal trade secrets

    In a lawsuit, Aimbridge Hospitality claims Robert Burg and his new company Avion Hospitality solicited “highly confidential” company data that resulted in stolen management contracts and tens of millions of dollars in damages.

  • A hotel bed by a window.
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    Courtesy of IHG Hotels & Resorts
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    Holiday Inn tops list of ‘most trusted’ travel brands

    Hilton Hotels, Marriott and Courtyard by Marriott were also in the top five, according to Morning Consult.

  • A man on a digital tablet for booking, planning and accommodation management while working at hotel front desk
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    Kobus Louw via Getty Images
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    How hoteliers can address evolving challenges in hospitality: report

    Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.

  • An image of a hotel front desk with staff blurred in background
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    davit85 via Getty Images
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    Opinion

    Hotels must evolve to cater to today’s luxury traveler

    The luxury travel codes have changed, and hotels need to recognize them to stay on top of them.

  • Mills shouts into a megaphone at a demonstration.
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    Courtesy of Unite Here
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    Hospitality union Unite Here names Gwen Mills first woman president

    Mills says she plans to invest in union growth as Unite Here prepares for a “historic showdown” in the hotel industry.

  • The exterior at night.
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    Ethan Miller via Getty Images
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    National Labor Relations Board says Red Rock Casino violated labor law

    The casino resort has been ordered to return to the bargaining table with employees represented by Las Vegas’ Culinary Union.

  • EOS Hospitality acquired The William Vale Hotel in Brooklyn, New York.
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    Courtesy of EOS Hospitality
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    EOS Hospitality acquires luxury Brooklyn hotel in $177M bankruptcy sale

    The full-service hospitality company will manage The William Vale Hotel, which marks the first New York City property in its portfolio.

  • Charlotte, North Carolina, had 67 hotel projects, or 7,772 rooms, in its Q1 hotel construction pipeline.
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    Kruck20 via Getty Images
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    HITEC host city Charlotte saw strong conversion activity in Q1

    A significant portion of the North Carolina market’s hotel development pipeline comprised conversions in the quarter, according to Lodging Econometrics.