Hotel industry forecast 2024: development, F&B, technology and more

Leaders in the hospitality industry shared with Hotel Dive what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.

By Noelle Mateer • Jan. 30, 2024

Manhattan hotel fined $42K for ADA violation

The fee will settle claims that the hotel refused to allow a front-desk clerk to sit down.

By Emilie Shumway • Jan. 29, 2024

New Jersey hotel franchising bill stalled

The bill, which garnered mixed reactions from the hotel industry, would have limited franchisors’ control over certain franchisee choices.

By Noelle Mateer • Jan. 11, 2024

7 hotel industry trends to watch in 2024

Leaders in the hospitality industry will work to make staff happier, ramp up integration of generative AI and cater to a growing number of experiential and luxury travelers.

By Jenna Walters and Noelle Mateer • Jan. 10, 2024

Hyatt Chairman Thomas Pritzker accused in Epstein documents

Jeffrey Epstein victim Virginia Giuffre said she had sex with the hotel company heir in a 2016 deposition.

By Noelle Mateer • Jan. 5, 2024

Choice Hotels makes latest ‘unsolicited’ bid to acquire Wyndham

Choice made an exchange offer to buy its peer Tuesday, a proposal Wyndham said “appears unchanged” to its previous bid.

By Jenna Walters • Dec. 12, 2023

Will hotel ‘junk fees’ become a thing of the past?

Increased scrutiny of mandatory fees is impacting how hotels advertise prices. But despite widespread support, regulating them could be complicated. 

By Noelle Mateer • Dec. 12, 2023

Supreme Court dismisses hotel accessibility testing case as moot

The decision — or lack thereof — caused mixed reactions among hotel industry leaders.

By Noelle Mateer • Dec. 7, 2023

No Hidden FEES Act would require hotels to display mandatory fees

The American Hotel & Lodging Association supports the anti-junk fees bill, which would create a single standard for mandatory fee display across hotels.

By Noelle Mateer • Dec. 5, 2023

Hotel industry players challenge NLRB joint employer rule

The board has postponed the rule's effective date in the wake of significant pushback from industry groups, including the American Hotel & Lodging Association.

By Noelle Mateer • Nov. 17, 2023

5 ways ‘junk fee’ legislation is impacting hotels

Though hoteliers disagree over whether “resort fees” are excessive, a growing consensus has emerged around the idea that hotels should be transparent about them.

By Noelle Mateer • Nov. 3, 2023

Union pulls ballot measure that would require LA hotels to house homeless people

The Los Angeles City Council struck a deal with Unite Here Local 11 that would make offering rooms to homeless people voluntary for hotels, as well as prohibit developments from destroying housing.

By Noelle Mateer • Nov. 3, 2023

No criminal charges in Hard Rock hotel collapse

Four years after the disaster that killed three workers, the Orleans Parish District Attorney said OSHA’s long settlement talks hindered the case.

By Zachary Phillips • Oct. 12, 2023

Hotel ‘junk fees’ will be illegal in California next year

Officials say the state will have the country’s strongest anti-junk fee legislation when a new bill goes into effect in July.

By Noelle Mateer • Updated Oct. 16, 2023

Couple files wrongful death lawsuit against Hyatt after toddler falls from balcony

An attorney tells Hotel Dive that U.S. hotel corporations should be responsible for safety standards across all their properties — regardless of location.

By Noelle Mateer • Oct. 11, 2023

Will LA hotels be required to house homeless people alongside their guests?

Hotels are concerned about the Los Angeles Responsible Hotels Ordinance, a program that, if approved, would grant people without housing access to vacant rooms.

By Noelle Mateer • Oct. 3, 2023

Appeals court says Hyatt wrongfully delayed paying out vacation time in COVID-19-driven layoffs

In making the decision, the court had to turn to California labor documentation from over 20 years ago.

By Ginger Christ • Oct. 2, 2023

Expanded overtime eligibility would hurt hotels: AHLA

AHLA President and CEO Chip Rogers said a proposed Department of Labor rule to expand overtime eligibility would harm workers — thousands of which are currently striking for fairer pay.

By Jenna Walters • Sept. 5, 2023

Hyatt sued over ‘junk fees’

The hotel brand is the latest to face legal pushback over the discrepancy between its advertised and actual room rates.

By Noelle Mateer • Aug. 24, 2023

Hoteliers express concern as hotel accessibility case nears Supreme Court

As the court prepares to hear Acheson Hotels LLC v. Laufer in October, hotel and civil rights organizations are debating the role of ADA compliance testers.

By Noelle Mateer • Aug. 17, 2023

US senators introduce bipartisan bill targeting hidden hotel fees

The Hotel Fees Transparency Act would require hotels and short-term rentals to be more transparent about final costs when advertising room rates.

By Noelle Mateer • Updated July 27, 2023

Housekeeper files lawsuit against California Hilton alleging failure to protect workers

The Hilton Irvine worker claims the hotel violated the city’s Hotel Worker Protection Ordinance by neglecting to provide functioning panic buttons.

By Jenna Walters • July 6, 2023

US visa sponsoring act gains support from hospitality leaders

The Essential Workers for Economic Advancement Act would mitigate the impacts of the ongoing labor shortage in the hotel industry, AHLA said.

By Noelle Mateer • June 1, 2023

Hotel franchising bill draws mixed responses after passing in the New Jersey General Assembly

AAHOA lauded the bill’s progress, while AHLA said it would “destroy” the hotel franchise model. 

By Noelle Mateer • May 31, 2023

Public review opens for HVAC-related infection controls standard

The draft establishes guidelines for clean air circulation and maintenance, as well as distinct requirements for hospitality spaces.

By Joe Burns • May 24, 2023