Marketing


  • Jimmy Darts and a friend.
    Image attribution tooltip
    Jamie McCarthy via Getty Images
    Image attribution tooltip

    Choice Hotels targets millennial and Gen Z travelers with first TikTok marketing campaign

    The campaign, featuring influencer Jimmy Darts, aims to expand brand awareness for Choice’s Comfort and Cambria properties.

    By April 11, 2024
  • Scott Strickland
    Image attribution tooltip
    Courtesy of Wyndham Hotels & Resorts
    Image attribution tooltip

    Wyndham appoints CIO Scott Strickland as chief commercial officer

    Heading a newly created commercial organization, the company veteran will focus on Wyndham’s technology strategy and oversee global sales, revenue generation, marketing and loyalty.

    By April 9, 2024
  • The waffle-making station at Hampton by Hilton.
    Image attribution tooltip
    Courtesy of Hilton
    Image attribution tooltip

    Hilton’s Hampton launches rebrand, refreshed prototype

    A new visual identity and optimized hotel design are intended to position Hampton for “the next era of travel,” the hotel company said.

    By March 20, 2024
  • Duke Blue Devil mascot flexes on a Marriott hotel bed
    Image attribution tooltip
    Courtesy of Marriott
    Image attribution tooltip

    Marriott Bonvoy joins March Madness craze to celebrate game-day rituals

    The hotel chain is pushing its loyalty platform through digital and linear spots in hopes of winning consumers as they map out their travel plans. 

    By Aaron Baar • Feb. 20, 2024
  • Suitcase sitting in hotel room
    Image attribution tooltip
    Ziga Plahutar via Getty Images
    Image attribution tooltip
    Opinion

    4 ways hoteliers can optimize loyalty

    Hotel loyalty programs are not just a tool for customer retention — they are a strategic asset that can significantly contribute to RevPAR.

    By Mo Chaar • Feb. 12, 2024
  • Booking.com launched a new marketing campaign.
    Image attribution tooltip
    Retrieved from Booking.com on February 06, 2024
    Image attribution tooltip

    Booking.com campaign taps Tina Fey to promote ‘travel alter-egos’

    The ads showcase the various personas travelers have while on vacation, mirroring aspects of a recent Choice Hotels marketing campaign.

    By Feb. 6, 2024
  • Paris Hilton recreated in Roblox for a Hilton campaign
    Image attribution tooltip
    Courtesy of 11:11 Media
    Image attribution tooltip

    Hilton checks in to Paris Hilton’s Roblox world for loyalty push

    Users can earn real-world Hilton Honors perks in the metaverse as part of a campaign that recreated an ad using the platform’s avatars.

    By Chris Kelly • Jan. 23, 2024
  • A still from one ad shows a father and daughter sitting side-by-side on armchairs.
    Image attribution tooltip
    Courtesy of Hotels.com
    Image attribution tooltip

    Hotels.com is a ‘matchmaker’ in new global ad campaign

    The ads highlight the online travel agency’s mobile app.

    By Jan. 19, 2024
  • An image from Choice Hotels largest-ever marketing campaign
    Image attribution tooltip
    Permission granted by Choice Hotels International
    Image attribution tooltip

    Choice Hotels CMO talks the brand’s largest marketing campaign to date

    The hotel company’s latest campaign — starring Keegan-Michael Key — highlights Choice's growing presence in the upscale space, Chief Marketing Officer Noha Abdalla shared.

    By Jan. 8, 2024
  • A person sweeps up confetti in Times Square, where an ad for Fontainebleau is visible on a building behind them.
    Image attribution tooltip
    Adam Gray via Getty Images
    Image attribution tooltip

    Fontainebleau reveals new brand identity

    The resort, which recently opened a luxury property in Las Vegas, unveiled its new logo with an animation at the New Year’s Eve ball drop in Times Square.

    By Jan. 4, 2024
  • NBA stars Nikola Jokić and Peyton Watson are pictured walking together
    Image attribution tooltip
    Courtesy of Expedia
    Image attribution tooltip

    Hotels.com recruits NBA stars to promote mobile app, loyalty program

    A new “Hotel like a Pro” campaign highlights Nikola Jokić and Jimmy Butler’s “hotel hacks” and includes an integration with the NBA2K video game.

    By Jessica Deyo • Dec. 20, 2023
  • Trivago brand refresh materials on mobile devices
    Image attribution tooltip
    Courtesy of Trivago
    Image attribution tooltip

    Trivago introduces brand refresh with ads localized with help from AI

    A streamlined logo and new Trivago Guy are front and center in spots that use automation to reach different markets.

    By Peter Adams • Dec. 15, 2023
  • A headshot of Mark Weinstein.
    Image attribution tooltip
    Courtesy of Hilton
    Image attribution tooltip
    Q&A

    Hilton CMO on why its ‘For the Stay’ campaign is the hotel’s ‘Just Do It’

    In an interview with Hotel Dive, Hilton CMO Mark Weinstein shares the inspiration behind the marketing platform, the story of the company’s 10-minute TikTok and strategy tips for hotel marketers.

    By Nov. 29, 2023
  • Hotels guests at Hyatt's Andaz Scottsdale taking part in the property's experiential offerings.
    Image attribution tooltip
    Retrieved from Hyatt on November 29, 2023
    Image attribution tooltip

    Hyatt bets on experiential travel with Andaz marketing campaign

    Guests at Andaz’s 29 global properties will have access to unique amenities at a time when leisure travelers are seeking experiential accommodations and destinations.

    By Nov. 29, 2023
  • Legal conferences 2023
    Image attribution tooltip
    Tzido via Getty Images
    Image attribution tooltip

    8 hotel industry events to attend in 2024

    From innovative hotel marketing strategies and technology developments to staffing solutions and sustainability initiatives, there is no shortage of hospitality industry trends for hoteliers to discuss at these top hospitality events.

    By Oct. 10, 2023
  • Red couches in a room lined with bookshelves.
    Image attribution tooltip
    Courtesy of IHG Hotels & Resorts
    Image attribution tooltip

    InterContinental targets modern luxury travelers with ‘brand evolution’

    The global hotel brand is updating its programming and design to offer guests more culturally rich experiences.

    By Oct. 10, 2023
  • An ad for The Ritz-Carlton juxtaposes a flower bud with a blossoming flower.
    Image attribution tooltip
    Permission granted by Marriott International Inc.
    Image attribution tooltip

    Ritz-Carlton artfully depicts guests’ self-enrichment journeys in brand refresh

    The heavily symbolic “Leave Better” pushes against hotel advertising tropes and follows a wide-ranging digital overhaul for the luxury chain.

    By Peter Adams • Sept. 27, 2023
  • A clip from an animated Airbnb ad showing three people showing up for a hotel pool day to see a slew of kids running around during what is meant to be their vacation.
    Image attribution tooltip
    Retrieved from YouTube on September 13, 2023
    Image attribution tooltip

    How Airbnb is using its marketing to transcend local rental restrictions

    As New York City tightens the belt on short-term rentals, the disruptor company’s global ad campaign touts its benefits over conventional hotels.

    By Aaron Baar • Sept. 18, 2023
  • Two employees from different hotels hold up keys in a side-by-side comparison for a Hotels.com ad
    Image attribution tooltip
    Permission granted by Hotels.com
    Image attribution tooltip

    Hotels.com enlists Edgar Wright’s cinematic flair to promote new app perk

    Splashy creative helmed by the “Hot Fuzz” director shows off a side-by-side comparison feature that the brand claims is an industry-first.

    By Peter Adams • Aug. 28, 2023
  • The website for the Ritz-Carlton's New York hotel features big text reading "New York" and immersive photography.
    Image attribution tooltip
    Courtesy of Marriott International
    Image attribution tooltip

    Ritz-Carlton revamps digital experience to reflect ‘fresh era’ for the brand

    The new website's magazine-style, mobile-friendly format includes editorial content and video components.

    By Michele Laufik • Aug. 15, 2023
  • An interior shot of the lobby at Found Miami Beach.
    Image attribution tooltip
    Courtesy of Sonder
    Image attribution tooltip

    Sonder launches first hotel collection

    The short-term rental company has created Powered by Sonder, a portfolio of boutique hotels in 13 markets.

    By July 26, 2023
  • One influencer leans in to whisper in another's ear, as both sit on a leather couch.
    Image attribution tooltip
    Courtesy of Sonesta Hotels
    Image attribution tooltip

    Sonesta chief brand officer on building name recognition in a crowded market

    The hotel company’s marketing team has had to think creatively about how to build awareness for the “80-year-old startup.”

    By July 19, 2023
  • A photo of The Maven, a boutique hotel in Denver.
    Image attribution tooltip
    Retrieved from The Maven on June 28, 2023
    Image attribution tooltip

    Capital One expands travel perks with curated list of boutique hotels

    The company’s Lifestyle Collection builds upon the success of its first hotel offering and allows hoteliers to reach a wider range of cardholders.

    By June 28, 2023
  • Stock image of hotel room
    Image attribution tooltip
    onurdongel via Getty Images
    Image attribution tooltip

    Hersha Hospitality Management creates luxury lifestyle division

    With the debut of the Echelon Luxury & Lifestyle division, HHM joins a list of industry players expanding in the strong-performing category.

    By June 22, 2023
  • A collage of headshots of executives from the Cashmere ad agency
    Image attribution tooltip
    Permission granted by Cashmere
    Image attribution tooltip

    How creative agency Cashmere is winning clients like Marriott Bonvoy

    The agency is helping the hotel loyalty program reenergize the "next generation" of customers on social media.

    By Peter Adams • May 31, 2023