Consumer Trends


  • The Venetian Resort will undergo a $1.5 billion renovation.
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    Courtesy of The Venetian Resort
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    Opinion

    How to build hotel F&B strategies that maximize traffic and profitability

    Bringing a sense of character, careful layouts and smart staffing to food and beverage operations can help drive hotel profitability, writes the founder of a hospitality architecture and design firm.

    By Alexis Readinger • Feb. 12, 2026
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    Travelers financially ‘cautious’ as economic concerns persist: report

    Although consumers are prioritizing travel, patterns are shifting as affluent travelers pull back spend and younger demographics embrace AI, per Deloitte.

    By Lara Ewen • Feb. 10, 2026
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    US hotel investment climbed to $24B in 2025: JLL

    Transaction volume rose 17.5% year over year, driven in part by strong private equity activity and improving debt markets, according to a new report. 

    By Feb. 3, 2026
  • Guests check in with the front desk in a hotel lobby
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    Getty Images
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    Hotel industry forecast 2026: Technology, development, labor and more

    Hospitality experts share the top trends that will impact hotels this year, including a growing wealth bifurcation, AI advancements and brand proliferation. 

    By Jan. 30, 2026
  • Travelers stand at an airport kiosk with an American flag overhanging.
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    Spencer Platt via Getty Images
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    US hotel RevPAR, ADR set for growth in 2026: report

    Despite dampened hotel performance in 2025, more stable travel fundamentals could bring a boost for the industry this year and beyond, per CoStar and Tourism Economics.

    By Jan. 28, 2026
  • Silhouettes of people walking through an airport terminal.
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    Drew Angerer via Getty Images
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    Key full-year US hotel metrics fall for first time since 2020

    In 2025, occupancy and RevPAR both saw declines, while ADR rose, according to data from CoStar. Las Vegas saw the steepest year-over-year RevPAR declines among the top 25 markets. 

    By Lara Ewen • Jan. 22, 2026
  • A image of Choice Hotels' new marketing campaign materials.
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    Courtesy of Choice Hotels International
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    Choice Hotels hones in on value in latest global marketing campaign

    Featuring entertainer Keegan-Michael Key, the ad spots highlight how Choice offers guests unique experiences and more value across its brand portfolio.

    By Jan. 21, 2026
  • The interior of an apartment-style hotel room.
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    Courtesy of Hilton
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    Hilton debuts Apartment Collection, expanding in residential hospitality

    The brand will launch through a partnership with apartment-style accommodations provider Placemakr, adding as many as 3,000 units to Hilton’s system.

    By Jan. 15, 2026
  • A woman stretches while in an immersive simulation
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    Hospitality technology solutions to watch in 2026

    Hotels are incorporating innovations, like robot massages and recycled water, to enhance operational efficiency and deliver tailored guest experiences.

    By Jan. 12, 2026
  • A sign notes that the U.S. Capitol Visitor Center is closed due to the government shutdown, with the capitol building in the background.
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    Al Drago via Getty Images
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    Government shutdown caused $6.1B loss in travel, related sectors

    The U.S. saw an average of about 88,000 fewer trips per day and direct trip-related losses of $2.7 billion, according to research from U.S. Travel and Tourism Economics.

    By Lara Ewen • Jan. 9, 2026
  • Silhouettes of people walking through an airport terminal.
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    Drew Angerer via Getty Images
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    US lodging industry to see slow, stable growth in 2026: report

    Supply is projected to outpace demand, while a slight recovery in RevPAR points to a steadier path ahead, according to a PwC forecast.

    By Lara Ewen • Jan. 9, 2026
  • Travelers check into a hotel.
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    Getty Images
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    Deep Dive

    Top 5 hospitality industry trends to watch in 2026

    Luxury travelers and major eventgoers are slated to drive hotel demand this year, while rising labor costs and advancements in artificial intelligence could shift hospitality operations.

    By Jenna Graber, Lara Ewen and Jen A. Miller • Jan. 7, 2026
  • Guests check in with the front desk in a hotel lobby
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    Getty Images
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    Opinion

    How humanoid, AI-powered agents are reshaping hotel operations

    The technology can be a strategic way for hoteliers to enhance guest satisfaction and remain competitive in a rapidly evolving hospitality landscape, writes the founder of a robotics company. 

    By Filip Linek • Jan. 6, 2026
  • Silhouettes of people walking through an airport terminal.
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    Drew Angerer via Getty Images
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    US hotel occupancy fell for 9th consecutive month in November: CoStar

    The metric stood at 57.9%, down 2.8% year over year. Hotel RevPAR also declined during the month, continuing a tumultuous year for hotel performance.

    By Dec. 23, 2025
  • A vineyard.
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    Retrieved from Napa Valley Marriott Hotel & Spa on December 22, 2025
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    Hotel Tech-in: The platform personally pairing wine for guests in Napa Valley

    At Napa Valley Marriott Hotel & Spa, Preferabli’s technology will give guests taste-based wine recommendations on-property and create custom itineraries with regional experiences.

    By Dec. 22, 2025
  • An aerial view of a stadium with the New York City skyline in the background.
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    Courtesy of Skanska
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    Hotel bookings, ADR up across 2026 FIFA World Cup host cities

    Some North American host cities and areas surrounding high-profile venues have seen booking volumes double from the previous year in advance of next year’s games.

    By Lara Ewen • Dec. 19, 2025
  • An image of a hotel room at Hyatt Regency Times Square.
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    Courtesy of Hyatt
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    10 impactful hospitality executive interviews from 2025

    C-suite execs from Hyatt, Marriott and Choice Hotels gave insights into technology and development trends, while brand leaders and owners shed light on operations and performance.

    By Dec. 19, 2025
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    Hotel loyalty programs are a key cost-saving tool for travelers

    Loyalty perks such as free stays and upgrades are increasingly important in making travel feasible, per a new Marriott Bonvoy survey.

    By Dec. 17, 2025
  • A bird's eye view of a hotel lobby.
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    Maja Hitij via Getty Images
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    Hospitality M&A up sequentially in Q3 as investor optimism returns: PwC

    Dealmaker priorities are shifting toward properties or capabilities that merge artificial intelligence, loyalty and experiential design, per a new report.

    By Dec. 16, 2025
  • airlines debit cards travel loyalty banks consumers travelers
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    Anna Moneymaker via Getty Images
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    122.4M Americans slated to travel over the holidays despite tighter budgets

    According to a AAA report, more people will travel this year between Dec. 20 and Jan. 1, though hospitality experts have cited rising costs as a concern for consumers.

    By Dec. 15, 2025
  • A hotel concierge hands a key to a customer at the front desk.
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    Getty Images
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    Who is willing to pay for premium experiences?

    Consumers are more willing to splurge on superior experiences when they feel optional or deliver enjoyment, KPMG found.

    By Bryan Wassel • Dec. 11, 2025
  • A cruise ship sails around the Amalfi Coast
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    Courtesy of 2025 Hilton
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    Hilton sets sail on loyalty growth with Explora Journeys partnership

    The tie-up is part of the new Hilton Honors Adventures immersive loyalty program extension and will allow members to earn and redeem points on luxury ocean travel.

    By Dec. 9, 2025
  • The inside of a hotel room at a Cambria hotel in Nashville.
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    Courtesy of Choice Hotels International
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    The key to hotel guest loyalty? Flexibility and value.

    Choice Hotels VP of Loyalty Nandika Suri shares how evolving traveler demand shaped the hotel company’s latest loyalty program enhancements.

    By Dec. 1, 2025
  • A person walks through an airport with a Christmas tree in the foreground.
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    Leon Neal via Getty Images
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    Holiday travelers will take fewer trips, spend less in 2025: Deloitte

    Many Americans are tightening their travel budgets this holiday season as economic uncertainty persists, but luxury tripgoers pose an opportunity to sustain premium demand.

    By Lara Ewen • Nov. 19, 2025
  • Silhouettes of people walking through an airport terminal.
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    Drew Angerer via Getty Images
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    RevPAR dips, a lack of trips, Sonder’s slip and more from Q3 earnings

    Despite widespread U.S. RevPAR declines amid travel turbulence, hotel CEOs are optimistic about the luxury segment, conversions and artificial intelligence.

    By Nov. 17, 2025