Consumer Trends
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Opinion
How to build hotel F&B strategies that maximize traffic and profitability
Bringing a sense of character, careful layouts and smart staffing to food and beverage operations can help drive hotel profitability, writes the founder of a hospitality architecture and design firm.
By Alexis Readinger • Feb. 12, 2026 -
Travelers financially ‘cautious’ as economic concerns persist: report
Although consumers are prioritizing travel, patterns are shifting as affluent travelers pull back spend and younger demographics embrace AI, per Deloitte.
By Lara Ewen • Feb. 10, 2026 -
US hotel investment climbed to $24B in 2025: JLL
Transaction volume rose 17.5% year over year, driven in part by strong private equity activity and improving debt markets, according to a new report.
By Noor Adatia • Feb. 3, 2026 -
Hotel industry forecast 2026: Technology, development, labor and more
Hospitality experts share the top trends that will impact hotels this year, including a growing wealth bifurcation, AI advancements and brand proliferation.
By Jenna Graber • Jan. 30, 2026 -
US hotel RevPAR, ADR set for growth in 2026: report
Despite dampened hotel performance in 2025, more stable travel fundamentals could bring a boost for the industry this year and beyond, per CoStar and Tourism Economics.
By Jenna Graber • Jan. 28, 2026 -
Key full-year US hotel metrics fall for first time since 2020
In 2025, occupancy and RevPAR both saw declines, while ADR rose, according to data from CoStar. Las Vegas saw the steepest year-over-year RevPAR declines among the top 25 markets.
By Lara Ewen • Jan. 22, 2026 -
Choice Hotels hones in on value in latest global marketing campaign
Featuring entertainer Keegan-Michael Key, the ad spots highlight how Choice offers guests unique experiences and more value across its brand portfolio.
By Jenna Graber • Jan. 21, 2026 -
Hilton debuts Apartment Collection, expanding in residential hospitality
The brand will launch through a partnership with apartment-style accommodations provider Placemakr, adding as many as 3,000 units to Hilton’s system.
By Jenna Graber • Jan. 15, 2026 -
Hospitality technology solutions to watch in 2026
Hotels are incorporating innovations, like robot massages and recycled water, to enhance operational efficiency and deliver tailored guest experiences.
By Jenna Graber • Jan. 12, 2026 -
Government shutdown caused $6.1B loss in travel, related sectors
The U.S. saw an average of about 88,000 fewer trips per day and direct trip-related losses of $2.7 billion, according to research from U.S. Travel and Tourism Economics.
By Lara Ewen • Jan. 9, 2026 -
US lodging industry to see slow, stable growth in 2026: report
Supply is projected to outpace demand, while a slight recovery in RevPAR points to a steadier path ahead, according to a PwC forecast.
By Lara Ewen • Jan. 9, 2026 -
Deep Dive
Top 5 hospitality industry trends to watch in 2026
Luxury travelers and major eventgoers are slated to drive hotel demand this year, while rising labor costs and advancements in artificial intelligence could shift hospitality operations.
By Jenna Graber, Lara Ewen and Jen A. Miller • Jan. 7, 2026 -
Opinion
How humanoid, AI-powered agents are reshaping hotel operations
The technology can be a strategic way for hoteliers to enhance guest satisfaction and remain competitive in a rapidly evolving hospitality landscape, writes the founder of a robotics company.
By Filip Linek • Jan. 6, 2026 -
US hotel occupancy fell for 9th consecutive month in November: CoStar
The metric stood at 57.9%, down 2.8% year over year. Hotel RevPAR also declined during the month, continuing a tumultuous year for hotel performance.
By Jenna Graber • Dec. 23, 2025 -
Retrieved from Napa Valley Marriott Hotel & Spa on December 22, 2025
Hotel Tech-in: The platform personally pairing wine for guests in Napa Valley
At Napa Valley Marriott Hotel & Spa, Preferabli’s technology will give guests taste-based wine recommendations on-property and create custom itineraries with regional experiences.
By Jenna Graber • Dec. 22, 2025 -
Hotel bookings, ADR up across 2026 FIFA World Cup host cities
Some North American host cities and areas surrounding high-profile venues have seen booking volumes double from the previous year in advance of next year’s games.
By Lara Ewen • Dec. 19, 2025 -
10 impactful hospitality executive interviews from 2025
C-suite execs from Hyatt, Marriott and Choice Hotels gave insights into technology and development trends, while brand leaders and owners shed light on operations and performance.
By Jenna Graber • Dec. 19, 2025 -
Hotel loyalty programs are a key cost-saving tool for travelers
Loyalty perks such as free stays and upgrades are increasingly important in making travel feasible, per a new Marriott Bonvoy survey.
By Jenna Graber • Dec. 17, 2025 -
Hospitality M&A up sequentially in Q3 as investor optimism returns: PwC
Dealmaker priorities are shifting toward properties or capabilities that merge artificial intelligence, loyalty and experiential design, per a new report.
By Jenna Graber • Dec. 16, 2025 -
122.4M Americans slated to travel over the holidays despite tighter budgets
According to a AAA report, more people will travel this year between Dec. 20 and Jan. 1, though hospitality experts have cited rising costs as a concern for consumers.
By Jenna Graber • Dec. 15, 2025 -
Who is willing to pay for premium experiences?
Consumers are more willing to splurge on superior experiences when they feel optional or deliver enjoyment, KPMG found.
By Bryan Wassel • Dec. 11, 2025 -
Hilton sets sail on loyalty growth with Explora Journeys partnership
The tie-up is part of the new Hilton Honors Adventures immersive loyalty program extension and will allow members to earn and redeem points on luxury ocean travel.
By Jenna Graber • Dec. 9, 2025 -
The key to hotel guest loyalty? Flexibility and value.
Choice Hotels VP of Loyalty Nandika Suri shares how evolving traveler demand shaped the hotel company’s latest loyalty program enhancements.
By Jenna Graber • Dec. 1, 2025 -
Holiday travelers will take fewer trips, spend less in 2025: Deloitte
Many Americans are tightening their travel budgets this holiday season as economic uncertainty persists, but luxury tripgoers pose an opportunity to sustain premium demand.
By Lara Ewen • Nov. 19, 2025 -
RevPAR dips, a lack of trips, Sonder’s slip and more from Q3 earnings
Despite widespread U.S. RevPAR declines amid travel turbulence, hotel CEOs are optimistic about the luxury segment, conversions and artificial intelligence.
By Jenna Graber • Nov. 17, 2025